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Business Profile

Calendars

Calendar Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is an initial complaint dated 7/29/24 here that reflects virtually the same circumstances as mine. I have volumes of paperwork related to the dispute I registered with my credit card company (Capital One), which was rejected on the basis of their accepting false information from the vendor. A short summary here: I signed up for the free trial, intending to use it only for one event before canceling (unless I found it to be very highly useful). I tried to use it immediately after signing up, but could not get it to work. I sent an email within minutes cancelling the service and asking for a refund. On September 4, 2025, a week or so later, at the end of the free trial, a charge of $144 was applied to my credit card. Over several months, I made several unsuccessful attempts to contact the vendor. Eventually, I did reach ***, who told me he would cancel the service and issue me a refund. I never received that refund. The same thing happened again a while later. I initiated the dispute with Capital One right after that first contact with *** and the failure to receive the refund. The vendor responded to the dispute with false information (refuted by documentation I sent to Capital One) about there being a place on their website to cancel (there was not such a place -- as I documented -- though I will not look again to verify this as *** said to me that I would owe them money as long as I was logged in "because it costs us money to keep track of your (nonexistent) schedule", so logging in is not an option for me).

  • Initial Complaint

    Date:07/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    03/27/2024
    Signed up for Calendar.com with intention to use the Free Plan but the only option the site allowed was signing up for a free trial of Standard Annual Plan. We provided our business checking info. Our intention was to try out the services and then likely cancel before the end of the trial.

    04/10/2024
    We were invoiced for a full year of service for $120
    Receipt number *********
    Invoice number A9B5676B-0003
    Payment method Visa - ****

    04/15/2024
    Original support ticket ***** started on April 15th 2024 requesting a refund if possible as we were not interested in a year of Standard Annual Plan and instead were interested in the Free Plan

    04/16/2024, 9:56 AM PDT
    Received an e-mail response from ******************** by Nik F***** informing us that they would provide a refund.

    They removed our Standard Annual Plan functionality from our account and we were reverted to the Free Plan functionality. Fast forward to today 07/25/2024, I've gone back and forth with Nik and he claims they have escalated a ticket to Stripe, but still no refund.

    I've reached out to Nik recently looking for an update but I've had no response from him since June 4, 2024, 10:15 AM PDT.

    So, we've paid for services that have been taken away and not been refunded. All we would like is to be refunded the $120. Thank you for your time. I have an e-mail chain to corroborate all of this.

Calendar Inc is NOT a BBB Accredited Business.

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