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Find a Location

Allen Marketing Group, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAllen Marketing Group, Inc.

    Marketing Programs

    At-a-glance

    Customer Reviews

    3.07/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Consumer Support & Fulfillment Services

    Business Details

    Location of This Business
    309 N 200 W, Cedar City, UT 84721-3539
    BBB File Opened:
    2/16/2016
    Years in Business:
    9
    Business Started:
    2/2/2015
    Business Incorporated:
    2/2/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Discount Travel US
    • Vacationoffer.com
    • Vacation Offer
    Business Management
    • Mr. Terry Allen, Senior Vice President
    Contact Information

    Customer Contact

    • Mr. Terry Allen, Senior Vice President
    Additional Contact Information

    Fax Numbers

    • (435) 233-2212
      Other Fax

    Email Addresses

    Customer Complaints

    30 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I genuinely had the worst experience with VacationOffers. They give you a price assuming you won’t read the fine print and then have to attend a 90 minute “meeting” while you’re on your vacation. What they forget to mention (or know a majority of people won’t read) is if you don’t attend the meeting, you’re responsible for a $300 no show fee. We had a very unfortunate experience at the Stratosphere hotel in Las Vegas- a hotel they partner with. There were gun shots across the hall, the plumbing backed up in our sink leaving someone’s else’s hair and our belongings SOILD. We were filing a police report when we were supposed to be at this “meeting”. When explaining the situation to them requesting a refund for the $300- they said all they could do was offer $125 back. This experience was no fault of our own. They refused to let me speak with a manger when asking and would rather shut you down then follow their customer satisfaction policy. They offered me to attend another “meeting” 2 HOURS AWAY FROM ME! Shame on the company for putting money over customer satisfaction and safety. Save yourself a headache and book through someone else.

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ale A

    1 star

    12/29/2023

    A complete Scam. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in ********************** ad says Dont overpay for a Hotel in *********. Save your $$$ and book with ** It says $99. It says nothing about any sales presentation for three hours. Following the booking, I received 12 emails that I need to attend a sales presentation offsite . I was traveling with an elderly person and could not leave them for that long . I chatted them, and they said the fine print had transportation to and from the presentation. I looked at the fine print. It said you get a $50 **** gift card, you get travel to and from the presentation. IT did not specify what type of presentation and certainly not a sales presentation for three hours. They told me I need to call a number. I called the number. I told them I need a refund from a purchase that was made 6 hours earlier. The lady who answered said she could exchange that deal for a deal with no gift certificate and no sales presentation and the room rate would be $100 instead of $99.Not once did she say the charge will now be $199 total but instead, the rate is now $100. the invoice. It is only natural that any company that wants to charge extra would do something like Total Charge $199 Credit ( paid) $99 Remaining $100.This would have been clear and I would have refused it. They did not do that and instead sent a deal for $100 that I Signed. They do not have a single document showing the amount $199 charged to be charged the room. I arrived at the hotel and I had to pay an additional resort fee. Nest day, I see that VacationOffer charged me the additional $100 to the $99. I called them and they said they tried to cancel but the hotel would not let them. I told them my conversation was with them not the hotel. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in *********.

    Local BBB

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