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Find a Location

Oembimmerparts, LLC has 1 locations, listed below.

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    Business ProfileforOembimmerparts, LLC

    New Auto Parts

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    310 Windcrest Dr, Windcrest, TX 78239-2421
    BBB File Opened:
    2/7/2012
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Alternate Business Name
    • Oembimmerparts.com
    Business Management
    • Mr. Max Niedorf
    Contact Information

    Principal

    • Mr. Max Niedorf

    Customer Contact

    • Mr. Max Niedorf

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I ordered parts for my *** from OEMBimmerparts on 12/19/2022 and ended up not using the parts due to having the car repaired at the *** dealer instead. I never opened the box and requested a refund via the website. I followed the instructions on the website to process the return. According to the website once you send your email request the company would send you an emailed response with an *** number. My first request was sent on 01/03/2023 and I have yet to receive an email with an *** number. My second request was sent 01/12/2023 and I have still not received an email with an *** number. Their policy states that you have 45 days to return your item and I feel as if they are running the clock on my 45 days so they don't have to refund my money. Update: they have sent the form, finally, with no *** number on the form or on the email. According to the form the *** number is required.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger G

    5 stars

    12/04/2022

    I have placed many orders with this company for over 15 years. Every time was a very positive experience. I'm surprised to see negative reviews here. Check the *** forums for more positive testimonials. I remember seeing many praises for it on the bimmerfest website and my experience affirms the company is quite reputable. With any transaction things can go wrong, though I have always had my expectations exceeded with always accurate order processing and shipping quicker than promised.

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