Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jerry's Complete Lawn Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJerry's Complete Lawn Service

    Lawn and Garden

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1614 Ruidosa Dr, Wichita Falls, TX 76306-4911
    BBB File Opened:
    6/28/2023
    Alternate Business Name
    • G & C Lawn Care

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ***** was hired to install a 27ft X 54" circular swimming pool. He was to begin work on Friday 6/16/2023. He showed up to discover that the pool we wanted installed was bigger that he thought. He said that he would return on Monday 6/19/2023 to begin the work. He also stated that because the job was over $2000 in cost he would need a $500 down payment. I *****'s this payment to him on the 16th. He did not show on the 19th due to vehicle issues. He sent my wife photos of his broken down truck He stated he would come AM on the 20th. He did not show up until late lunch time on Tuesday and began the work. He worked a few hours and stated his team was too hot and would be back on 6/21/2023 to complete installation. My wife asked the later in the evening if he was going to pier the legs to the pool as this was not done before the end of the day and if part of the set up. At this point he had the walls and legs up but did not have leveled pavers that is necessary before installation. He stated he would have them the next day. Again, he had a late start but completed the installation. During this process and through the end I asked him, if have the pool 1" unleveled would this be a concern. He stated "no". They began the fill the pool and ensure the liner was flat. Before they left I asked again if the 1" would be an issue. I have research online and 1" was an issue. The pavers were not leveled into the ground like they were supposed. We paid him, in cash, $1350.On the 21st he worked of the liner and started the water. He asked me how it looked and at that point it looked fine but I am not an expert.On the 23rd I was looking the the pool fill and saw that an entire column had buckled and did not slide causing extreme damage to the pool. I tried to contact him and he stated my wife was bashing him on FB. I stated I was not a part of that and I wanted him to stand by his craftsmanship and come to fix. He has refused to respond.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.