Reviews

Review Details

• Review fromRichard W

  Date: 08/07/2024

  1 star
  ****** of Hat Creek Corgis sells dogs with hook worms and parasites. When I reached out to her asking to cover my costs in dealing with the problem. After several hours of long text messages, excuses, and other conjecture. Her ********s devolved into 'all dogs have worms,' 'I don't care what you say you're being **** and you're being stupid,' and 'You're ******* I'm doing anything.' Eventually after arguing and insulting me, she went on a long sermon invoking God while claiming she was going to send 'something.'After all that she sent a screenshot of a payment that never went through.In addition to the worms, the facility was dirty, poorly maintained, and the dog was not groomed. At the time I decided I'd rather just go along with things rather than derail a nice surprise for my family. Obviously this was a mistake, as by her own admission all her dogs have worms. I beg anyone looking for a corgi, or any animal in the ******** or ***** area to use a different breeder. I'm sure this will receive another long, rambling, faux Christian ******** like her other one star reviews, but for anyone interested in what she actually has to say to customers once she has their money I'd be happy to share evidence including the text messages with the quotes above.

  Hat Creek Corgis

  Date: 08/09/2024

  I am addressing Mr. ******* complaint, which contains numerous inaccuracies and misrepresentations. Throughout our interactions, **************** repeatedly called me a liar, despite my efforts to provide clear explanations and assistance. Here are the facts:1. Worms in Puppies: * It is a well-documented fact that certain worm larvae, such as roundworms and hookworms, can lie dormant in a dogs tissues, including muscles and organs, for extended periodssometimes even years. ***se larvae can reactivate under certain conditions, such as stress, a weakened immune system, or whelping, and develop into adult worms. * *** standard protocol for worming a puppy starts at two weeks of age because the larvae can be transmitted from the mother during whelping and through her milk. By two weeks, the worms have matured enough to be effectively treated. I explained this to ****************, but he accused me of lying. * To manage this risk, I provided **************** with the necessary deworming medication for his eight-week-old puppy, who was in the middle of a three-day worming protocol, along with clear instructions on completing the treatment. Despite this, **************** chose not to use the medication, claiming the tubes were unmarked and expressing distrust in the white liquid provided. He demanded that I cover the cost of the medication his vet provided, which was the same wormer I gave him but in a powder form and more expensive.2. Probiotics: * I sold **************** high-quality probiotics to support his puppys gut health, which is particularly important during the deworming process. *** puppy has been on them since a baby. Due to a shortage of labeled bottles, I provided the probiotics in an unlabeled glass spice bottle, explaining the situation to both **************** and his wife. ***y both agreed it was acceptable, saying they do the same thing at home. * I also directed **************** to my website for detailed ingredient information and offered to connect him directly with the manufacturer. When he began harassing me three days later, demanding a refund, accusing me of giving him a bottle of flour instead of probiotics. Despite my efforts to explain and reassure him, **************** continued to harass me throughout the day, calling me a liar repeatedly, even after I agreed to refund his money. I explained that regardless of what he thought was in the bottle it was probiotics, which I buy in bulk and package as needed, and it would benefit the puppy to give them to him. He said no I was a liar and I said he was being **** and stupid to not give them.3. Puppy Care and Training: * **************** complained that the puppy had many, many issues, but refused to specify what those issues were or allow me to address his concerns or speak. His primary complaint was that the puppy had worms, which I had already addressed by providing the appropriate treatment. * Additionally, he expressed anger that the eight-week-old puppy...let me repeat that...eight-weel-old-puppy was not fully crate-trained and housebroken. I explained that at such a young age, puppies typically require continued training and patience to become fully housebroken and accustomed to a crate. I also informed him that my puppies are trained to use a doggie door, to which he responded, "Well, I don't have one." Despite this, **************** continued to accuse me of dishonesty regarding the puppys training.4. Facility and Cleanliness: * **************** claimed my facility was poorly maintained and that the puppy was dirty when he picked it up. However, these claims are completely unfounded. **************** picked up the puppy just 30 minutes after I had bathed it, right when I got back from church and the puppy was still slightly damp when he arrived. * Furthermore, **************** never actually saw my facility, as he remained on my front porch the entire time, where my grandchildren play and we ***. His comments about the condition of my facility are baseless, as he stood next to the *** grill the entire time. Once again, he accused me of lying yet it seems to to be me.5. Lifetime Guarantee: * **************** was instructed several times to sign the health guarantee and to register his puppy for the free medical coverage that was available, but he failed to do so. Despite this, he later accused me of dishonesty regarding the guarantee, even though I had provided all necessary information and instructions.6. Harassment and Threats: * **************** continued to send harassing messages from 8 AM to 5 PM, repeatedly calling me a liar and threatening to slander me if I didnt comply with his demands for a refund and other unreasonable requests, such as covering the cost to treat his yard with pesticides. My vet specifically advised against this, stating it was unnecessary and could do more harm than good. *** vet said, "It's a little overkill...all you need to do is pick up the dog p*** and finish worming the puppy. ***re is a bigger chance of your dog being reinfected by going to a puppy park."Conclusion: I am uncertain why **************** filed this complaint, as I fulfilled all my obligations, including refunding his money, providing him a screen shot of the transaction and providing detailed care instructions for his puppy. Throughout our interactions, **************** continually questioned my integrity and repeatedly called me a liar, despite my best efforts to act professionally and in good faith. I have text messages that clearly demonstrate my transparency and commitment to ensuring the well-being of his puppy. Unfortunately, Mr. ******* behavior was uncooperative, unreasonable, and unjustified.

• Review fromChad T

  Date: 03/17/2023

  5 stars
  We purchased a puppy from Hat Creek *****'s about a year ago and it was honestly the best decision we have ever made. He is the cutest and sweetest puppy that I have ever seen. The pictures can be misleading because it seems too good to be true but trust me, they really are that cute in person. I would 100% recommend

• Review fromAmanda B

  Date: 09/05/2022

  5 stars
  We decided to purchase a corgi from Hat Creek Corgis due to a recommendation from another happy customer. ****** was very responsive and sent pictures of our *** prior to the date we scheduled for pick up. We love our puppy! He is very sweet, smart and has a great temperament! I would purchase another puppy from Hat Creek Corgis.

• Review fromMable B

  Date: 08/15/2022

  5 stars
  I would like to show some appreciation and a big thank you for Selina at Hat Creek Corgi. I have purchased three of her beautiful puppies and they are smart and beautiful. I went to her ranch to pick up my youngest girl and she has an amazing set up . They are well taken care of and the living quarters are spotless. She knows her animals and the knowledge she has about each one is amazing. I am very glad that I found this Lady and thanks to the family that recommended her.

• Review fromEmily I

  Date: 08/12/2022

  5 stars
  My experience with Hat Creek Corgis and Selina G was nothing but excellent. I had followed her Facebook page for months before I was ready for a puppy. When the time was right, I contacted her about the puppy I wanted. The process of making a deposit and final payment was very simple. My puppy arrived safely by the transport company that she uses. My puppy was bright, socialized, friendly and smart. He was easy to train and housebreak. Selina enjoys getting pictures and updates on the puppies. I would not hesitate to purchase another puppy from her. I find her to be very honest and easy to do business with. I highly recommend Selina and Hat Creek Corgis!