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Find a Location

Supportkids Services Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSupportkids Services Inc

    Child Support Enforcement
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Supportkids Services offers similar services and has taken over some contracts of the previous entity with a similar name of Supportkids/Central Texas Family Collection Services. Please review your contract carefully to understand which organization you are doing business with and/or may have a dispute against.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Supportkids Services Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1250 S Capital of Texas Hwy Bldg 1-400, West Lake Hills, TX 78746-6379
      BBB File Opened:
      11/10/2011
      Years in Business:
      23
      Business Started:
      3/6/2001
      Business Started Locally:
      3/6/2001
      Business Incorporated:
      3/6/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • ParentFinancial Services, Inc
      • Supportkids
      • CSE Child Support Enforcement
      Business Management
      • Mr. Rob Feito, CEO
      • Mr. Thomas DeChant, Director
      Contact Information

      Principal

      • Mr. Thomas DeChant, Director
      Additional Contact Information

      Fax Numbers

      • (512) 437-6030
        Primary Fax

      Phone Numbers

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My child father and I went to modification on July 27. During this modification he was caught lying multiple times about his income once they finally figured out his REAL income and they gave him his amount. He goes on a rant cussing them out about how he cant survive and its to much money. NOT ONCE WORRIED ABOUT THE CHILD Of course he doesnt agree to the modification because he doesnt want to pay the money. Now here we are a few days away from 3 months and he was basically given his way because I am the one still footing the whole bill for OUR child. While he and everyone in the office lives their life without a care in the world. They were supposed to send paperwork , nothing and when I reach out, no reply. Im sure theyre going to take their yearly fee out of his little tiny payment but cant finish the job and get us to court to do his part. I dont understand why my child is suffering after he was caught lying multiple times and made it clear he was only fighting it because it impedes on his lifestyle. Meanwhile, I guess ** expected to figure it out.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alexis G.

      2 stars

      11/11/2022

      In the beginning I was very happy with the company for actually giving my case the attention it needs once the company got involved and the state realized I was using the company as source to collect the child support owed to child its been a nightmare now. Now I never know which party has the ** check (Support ******** or the actual state) and the last ** check sent to me from Support ********, its bounced not only once but twice when I attempted to cash it in. Not to mention Ive had to reach out to this company several times just to received a simple answer in fact it takes days on end to receive a response from the company ******/***** from the ****** branch connected to this company is amazing but the company as a whole is most definitely NOT the best source to go to if you are wanting to seek out help with child support

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