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Business ProfileforGold Pro, LLC
Current Alerts For This Business
On August 1, 2023, Michael James White, the owner and operator of Gold Pro, LLC pleaded guilty to wire fraud charges before U.S. Magistrate Judge Zack Hawthorn in the United States District Court Eastern District of Texas. A sentencing hearing will be scheduled after the completion of a presentence investigation by the U.S. Probation Office. For more details go to https://www.justice.gov/usao-edtx/pr
This company's BBB file contains a pattern of complaints in which consumers allege delivery, refund, customer service and service issues. Specifically, consumers allege they paid in full for products that have not been received at all or delivered in a timely manner, failure of the business to provide promised package tracking numbers and failure to honor promised refunds. Additionally, customers allege failure of the business to respond to their calls, removal of the business website and discovery of new business name and website with the same business phone number.
BBB contacted the company in May 2020 requesting that they address the pattern of complaints and propose a method to eliminate the pattern from continuing. To date, BBB has not received a response from the company.
At-a-glance
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 101 N Main St, Vidor, TX 77662-4931
- BBB File Opened:
- 8/17/2018
- Years in Business:
- 4
- Business Started:
- 2/7/2020
- Business Started Locally:
- 4/17/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Michael James White, CEO
- Contact Information
Principal
- Mr. Michael James White, CEO
Customer Contact
- Mr. Michael James White, CEO
- Additional Contact Information
Phone Numbers
- (409) 937-6913Other Phone
- (409) 937-6913
Customer Complaints
25 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
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