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Find a Location

Aqua Purification Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aqua Purification Inc.

      403 Profit Dr Ste A Victoria, TX 77901-7378

    • Aqua Purification Inc.

      5007 Country Club Dr Victoria, TX 77904-2001

    Business ProfileforAqua Purification Inc.

    Water Conditioning Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Aqua Purification Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aqua Purification Inc.

        403 Profit Dr Ste A Victoria, TX 77901-7378

      • Aqua Purification Inc.

        5007 Country Club Dr Victoria, TX 77904-2001

      Location of This Business
      403 Profit Dr Ste A, Victoria, TX 77901-7378
      BBB File Opened:
      2/10/2009
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Business Incorporated:
      12/21/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Karl Parks, Manager
      Contact Information

      Customer Contact

      • Mr. Karl Parks, Manager
      Additional Contact Information

      Fax Numbers

      • (361) 578-2605
        Primary Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I paid $5,100.00 on Jan 9, 2024 for a Kinetico model 2060 water conditioner and a Kinetico K-5 Reverse Osmosis unit with a brushed nickle faucet and various other accessories needed for installation. I have only gotten the run around since then and now on March 13,2024 I can't even get hold of him on the phone and he refuses to return calls. I either want my money back or the unit installed immediately. Thanks for any help you can give me.*******************

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sharon M

      1 star

      06/30/2023

      I have unsuccessfully been able to get a warranty repair completed by this company. They are not operating their business professionally. They moved and didnt put any notices on the door. For two weeks I couldnt get in touch with anyone. They have had my leaking tanks for 12 days as of 06-30-2023 with no date for when they will be repaired. All they have done with those tanks in 12 days is drain them. I called the parent company and filed a complaint twice to no avail. So Kinetico parent company customer service isnt any better. I would not recommend this company or this product.

      Local BBB

      BBB serving the Heart of Texas

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