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Find a Location

Liberty Towing Services Inc. has 1 locations, listed below.

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    Business ProfileforLiberty Towing Services Inc.

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2017

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers pickup of repo's or salvaged vehicles and vehicle removal

    Business Details

    Location of This Business
    4848 Tidwell Dr, Tyler, TX 75708-6102
    BBB File Opened:
    9/1/1988
    Years in Business:
    48
    Business Started:
    3/1/1976
    Business Started Locally:
    3/1/1976
    Business Incorporated:
    7/30/2009
    Accredited Since:
    9/28/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Vaunda Warnasch, President
    Contact Information

    Principal

    • Ms. Vaunda Warnasch, President

    Customer Contact

    • Ms. Vaunda Warnasch, President
    Additional Contact Information

    Fax Numbers

    • (903) 593-9314
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Tow truck service decided to randomly declare without any proof or due diligence my 2015 limited edition mustang GT and my 2020 cbr500r "inoperable" without any verification; and, declared notice that I was illegally parked (in my own apartment complex) and would be towed the next day.The company never verified with my apartment managers whether or not their claim was even valid. Just decided they wanted to tow my car.Upon finding their notice, stuck via a resin to my tinted windows, one of which going all the way across my bike's windshield, I asked my property manager why I was being towed by liberty and they had no idea.These stickers are malicious in that they are purposefully difficult to remove and cause damage without the right materials. I am not going out and buying materials for your mistake. You had no cause to even touch my vehicles. Contract or not. My vehicles are private property. Either come remove the resin and stickers yourselves or we will be filing a claim in court for the full cost of new tint for both vehicles. Extensive pictures of both vehicles have been taken and documented. If any further damage is done beyond what Is currently recorded after the stickers have been removed I will be calling precinct 2 immediately.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James B

    1 star

    01/02/2024

    Liberty Towing is totally disconnected from reality. I received a bill in December 2023 for towing and storage in November for a car I had traded in during September of 2023. They looked up the **** and told me that it had been sold at auction, and the auto had been involved in an accident while being transported - but the new owner had been in contact with them - I had no cause for concern. However, they REFUSED to provide me that information in writing - because "the ************** doesn't require them to, and they only do what is required by the **************". Today I got a second higher bill - and once again, they told me to throw the notice away - it doesn't apply to me - but again REFUSED to provide that information to me in writing. Right. I'll just keep on throwing out notices as the amount gets higher and higher. In my opinion, the management of this company is totally unresponsive and unreasonable.

    Local BBB

    BBB Serving Central East Texas

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