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Find a Location

Stonewater Roofing has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stonewater Roofing

      605 S Broadway Ave Tyler, TX 75701-1602

      BBB Accredited Business
    • Stonewater Roofing

      304 E Loop 281 STE C Longview, TX 75605-7914

      BBB Accredited Business
    • Stonewater Roofing

      3000 Custer Rd STE 270-1533 Plano, TX 75075-4422

    • Stonewater Roofing

      Bedford, TX 76022-5222

    • Stonewater Roofing

      412 North St Ste F1 Nacogdoches, TX 75961-5077

      BBB Accredited Business

    Business ProfileforStonewater Roofing

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.67/5stars

    Average of 72 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/3/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Stonewater Roofing has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stonewater Roofing

        605 S Broadway Ave Tyler, TX 75701-1602

        BBB Accredited Business
      • Stonewater Roofing

        304 E Loop 281 STE C Longview, TX 75605-7914

        BBB Accredited Business
      • Stonewater Roofing

        3000 Custer Rd STE 270-1533 Plano, TX 75075-4422

      • Stonewater Roofing

        Bedford, TX 76022-5222

      • Stonewater Roofing

        412 North St Ste F1 Nacogdoches, TX 75961-5077

        BBB Accredited Business
      Headquarters
      605 S Broadway Ave, Tyler, TX 75701-1602
      BBB File Opened:
      4/29/2011
      Years in Business:
      13
      Business Started:
      10/7/2010
      Business Started Locally:
      10/7/2010
      Business Incorporated:
      10/7/2010
      Accredited Since:
      10/3/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Shawna Yockey, Community Partnership Manager
      • Chris Morris, CFO
      Additional Contact Information

      Fax Numbers

      • (903) 328-6571
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I appreciate doing business with Stonewater Roofing. However, I am unclear about the warranty for labor Earlier this month I called the office after I found water in my attic from a corner area. It was running down a wall in the garage. I spoke with ***** on 4/11/24 and he looked and mentioned the area that was leaking was a corner and moved leaves and the gutter which was tight to the roof and needed to be loosened to stop the problem. He mentioned something about repair but told me he would send out contractors who can help but at my expense. I have not spoken with anyone else. On 4/15/24, I spoke with him again and asked about a warranty for the leak, but he explained it was my expense since the gutters were the cause. I disagree, the roofers reinstalled the gutters and the area that was leaking was not leaking until they were replaced. He also mentioned he was unsure if the water/ice barrier was underneath. I also asked about the other side - the corner on that side *** also leak -but I am not sure, I will attach pictures. I have had problems with being confident with the roof work. ***** took pictures of the area in the attachment and one is from today 4/23/24 from the front side with the flashing. I want to make sure the repair is done the way it is supposed to be done and have information about the warranty for the work without feeling I am getting the run around.
      Read More

      Customer Reviews

      72 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      T. L

      5 stars

      04/25/2024

      Professional inspection, report and great follow up with our rep ****** I'd recommend asking for him if you're getting bids.

      Local BBB

      BBB Serving Central East Texas

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