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Find a Location

NSN Landscaping and Lawn Services has 1 locations, listed below.

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    Business ProfileforNSN Landscaping and Lawn Services

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3119 Club Lake Dr, Tyler, TX 75702-1000
    BBB File Opened:
    1/21/2021
    Years in Business:
    7
    Business Started:
    7/6/2016
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Damien Arnold, Owner
    Contact Information

    Principal

    • Mr. Damien Arnold, Owner

    Customer Contact

    • Mr. Damien Arnold, Owner
    • Ms. Tanisha Wilson

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We received a quote for lawn care from ******* so on Monday April 18th he came to our home to do the work previously agreed on. He originally quoted $100 for the yard work but then raise the price after noticing that he had overlooked some things about the yard. Which was fine. He quoted $100 to clean gutters. It was late in the evening when he arrived so he promised to return on Wednesday to complete the job, which was a few things left in the yard as well as cleaning the gutters. My husband paid him in total on Monday, $250. Wednesday he was a no call no show, we contacted him and he said that he had been to the ** and diagnosed with the flu. We were understanding and offered for him to complete the job the following weekend. He declined, stating that his crew would come on Thursday 4/21 and finish the job he had been paid for. Thursday evening after 6pm we received a text stating that he was on his way, but he never came, nor did we receive a phone call or text message letting us know that he would not be coming. No call from ****** on Friday, or Saturday. He shows up Sunday morning a little before noon and does a little weed eating and then left. We contacted him at that time because he had not cleaned the gutters or finished the yard work , and he stated that he needed to go home and get another piece of equipment. He never came back. He never initiated cleaning of the gutters. He has been contacted several times and asked to at least return the $100 he charged for the gutters, seeing as how he did not provide that service. He has refused to do so

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan B

    1 star

    08/08/2022

    They did an excellent job in cutting down *************; however, a month later we found a hole in the roof where obviously a limb fell on the house during the process. I called ******* and he said he would come out the next day. Its been over 2 weeks and I still haven't heard back and he hasn't come by.

    Local BBB

    BBB Serving Central East Texas

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