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Find a Location

Floors & Finishes LLC has 1 locations, listed below.

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    Business ProfileforFloors & Finishes LLC

    Flooring Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/21/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Floors & Finishes.

    Business Details

    Location of This Business
    13124 State Highway 110 S, Tyler, TX 75707-6350
    BBB File Opened:
    3/3/2015
    Years in Business:
    9
    Business Started:
    1/1/2015
    Accredited Since:
    1/21/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Angie Dobbs, Co-Owner
    Contact Information

    Principal

    • Mrs. Angie Dobbs, Co-Owner

    Customer Contact

    • Mr. Wes Dobbs, Co-Owner
    • Mrs. Angie Dobbs, Co-Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/16/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary S

    2 stars

    05/13/2022

    I needed to get carpeting torn out of my home due to a bug infestation. ***** and ***************** agreed to send over a guy who could uninstall my carpets. I came home from my vacation so he could do the job. I stayed home the rest of the day to clear out a bedroom when I could have been relaxing at the resort I paid for. She sent over a guy who right off the get go tells me he has scabies. NICE. Not something I wanted to hear right now. Then he was trying to get me to pay him in cash. He asked what bank I bank at. I wouldn't say anything. The red flag went up. He was going to scam me out of $100. I called ************** and she told me that she would pay him and that we would pay her. She wouldn't believe me that he was trying to con us out of $100 in cash. He then told me he was too busy and he would send over his 67 year-old wife to tear out the rest of our carpet. I told him that wouldn't work because our bedroom furniture is too heavy for a woman to move. I have a bad back and couldn't assist her. He told me he would be over at noon today and called around 1 p.m. to tell me he couldn't make it. I have a gazillion things to do around here. I don't need someone wasting my day. He got angry that I told ************** about the payment arrangement and said I was going to be nice and help you move everything, but now I'm going to be an a**** and you'll have to pack up all of your collectibles yourself. I planned on it anyway. This guy had a real work ethic problem. He spent a lot of time on his phone outside the first hour. Unbelievable. Thanks for jerking us around. I just wanted to give her the job because of the nice work they did on our bathrooms. Never again. In fact, she wouldn't even return my calls at first. Another red flag.

    Local BBB

    BBB Serving Central East Texas

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