Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Adrian's Paint and Body has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdrian's Paint and Body

    Auto Body Repair and Painting

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company states that it offers: Autobody Paint and Repair, Collision Repair, and Auto Dent and Scratch Restoration in the East Texas Area.

    Business Details

    Location of This Business
    610 N Glenwood Blvd, Tyler, TX 75702-5433
    BBB File Opened:
    8/23/2018
    Business Started:
    12/21/2015
    Business Started Locally:
    12/21/2015
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Adrian Rodela, Owner
    Contact Information

    Principal

    • Mr. Adrian Rodela, Owner

    Customer Contact

    • Mr. Adrian Rodela, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Starting on 5-1-23, i took my car to ******'s ***************************** Shop. We agreed on a Paint job & the price ($3500) that he was supposed to charge me. On 5-4-23, ****** asked me to put half of $3500 that we agreed on which is $1750 but i gave him $1800 to keep it at an even number(i have both receipts). i told ******, "i wasn't ******* him to do my car because i knew i was behind all of the summer cars he had ahead of me. But i do want my car to be started on by August or September. & i didn't start calling him to find out when the actual finish date was going to be starting 10-1-23. That day, he said the car would be finished by the end of the month or by the beginning of November. The dates came & went by without a call about why it's not ready or when the next supposed date may be. i called again, asked, when are u going to be done? He said, he would have the car ready by, 12-1-23. Again the date comes & goes, still no painted car. The next time i talked to ******, i asked, could u have the car ready by 1-12-24? He said, sure. i definitely didn't believe him didn't have no reason to. That date came & went. No car! So then, he tells me on Tues., 1-30-24, that the car will be ready to be picked up, painted on that Friday (2-2-24). On that ******************** doesn't call ******* never has(the whole 9 months my car has been there). Explaining what's the deal with my car, what's the hold up, no sample of paint or anything. On 2-2-24, he doesn't call all day to say, your car will be ready at this time or nothing. It's never nothing. So I called **** **** didn't answer his phone. So i called the office part to ask the secretary. She said, he missed my call because he's painting my car right this moment. i said cool, but i drove up there to see if he was painting. **** wasn't. Hadn't put a drop of paint on the car in 9 months. So i told **** I'm done, drive my car out of the booth because i have been fed lies since 10-1-23. i asked about the $1800, he said something stupid, the police were called, so, that's what led me to this.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central East Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.