Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Texas Best Pre-owned has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTexas Best Pre-owned

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/12/2012

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Texas Best Pre-Owned is a car dealership specializing in pre-owned cars and trucks. We service our vehicles, sell our vehicles, and finance our vehicles.

    Products & Services

    Quality Used Cars and Trucks in Terrell, TX.

    Business Details

    Location of This Business
    15672 State Highway 205, Terrell, TX 75160-0934
    BBB File Opened:
    1/29/2009
    Years in Business:
    14
    Business Started:
    11/26/2009
    Business Started Locally:
    11/26/2009
    Business Incorporated:
    3/4/2008
    Accredited Since:
    11/12/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Texas Best Pre-owned, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Jamie Wilson, President
    Contact Information

    Principal

    • Mr. Jamie Wilson, President

    Customer Contact

    • Mr. Jamie Wilson, President
    • Ms. Gina Melton, Manager
    Additional Contact Information

    Fax Numbers

    • (877) 500-9870
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Texas Best Pre Owned has falsely reported a repo to 2 credit bureaus and late payments. . I was NEVER late on a payment and when Texas Best STOLE my car from yard in July , July's payment was paid in full. I wrecked my car and had it towed to my house , when i got released from the hospital my car was gone when I got home. They also sold me @full coverage insurance which is a scam.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michele H

    1 star

    11/08/2023

    I just purchased a 2009 **** F-150. I initially thought I was purchasing 2006 F350 but the sales man sold it due to a miscommunication via text messaging so the whole time we were signing the contract I initially thought I was signing for the 2006 truck. It wasnt until about half way through signing I realized it was for the 2009 and then he apologized immensely. Nevertheless, thats not the entire reason Im filing this complaint. I signed the contract at the end of the day when they were closing and we rushed through signing. When I got home I looked over things again and saw the total purchase price was significantly more than the price on the windshield. Price on the windshield was $10,711 and price on the contract was $14,460. I didnt understand where the $4000 difference was coming from. When I went in yesterday to have a part fixed the manager explained to me that their bank charges them a processing fee for their loans, then they add it to the total cost of the vehicle when financing. I asked him why this was never explained to me? Because I put down $7000 on a $10000 truck. Had I known this, I would have paid cash for the entire truck. He said since he wasnt here for my contract signing he couldnt explain this. Ironically, the salesman had called in sick this day and could not explain this either. No where on the contract does it specifically state what this extra charge is? Just that it is built into their sales price? This seems strange to me? So after fees and finance charges my original $10,711 truck stated on the contract that its now $18,777.52. That is close to double what the listed price was!!!! On a vehicle that is a 2009. I told him I wanted to go ahead and pay it off to avoid this unnecessary $4000 finance charge that supposedly came from the bank and they said its now not possible. I asked to speak with the owner and he said the same thing. I will be going to the state with this as well to find out the legalities of this.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.