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          Find a Location

          Lone Star Floors has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Lone Star Floors

              10009 S Highway 6 Sugar Land, TX 77498-4935

            • Lone Star Floors

              873 S Mason Rd Ste 300 Katy, TX 77450-3867

            • Lone Star Floors

              24627 Interstate 45 The Woodlands, TX 77380-3054

            Business ProfileforLone Star Floors

            Hardwood Floor Contractors
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company specializes in selling & Installing:  carpet, ceramic, vinyl, wood, marble and granite, counter top, full Bath & Kitchen remodeling.

            Business Details

            This is a multi-location business.

            Find a Location

            Lone Star Floors has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Lone Star Floors

                10009 S Highway 6 Sugar Land, TX 77498-4935

              • Lone Star Floors

                873 S Mason Rd Ste 300 Katy, TX 77450-3867

              • Lone Star Floors

                24627 Interstate 45 The Woodlands, TX 77380-3054

              BBB File Opened:
              11/1/1995
              Years in Business:
              28
              Business Started:
              8/1/1995
              Business Incorporated:
              8/1/1995
              Type of Entity:
              Corporation
              Business Management
              • Mr. Mohamed Naser, President
              • Mr. Ziad Mukhaimer, Corporate Secretary
              • Mr. Imad Mansour, Vice President/Treasurer
              Contact Information

              Principal

              • Mr. Mohamed Naser, President

              Customer Contact

              • Mr. Mohamed Naser, President
              Additional Contact Information

              Fax Numbers

              • (281) 564-3492
                Primary Fax
              • (281) 398-2719
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maureen G

              02/28/2022

              Don’t buy from this super shady business I am a repeat customer that will never use this company again because they lack business integrity and would not honor a simple warranty. We or our referrals have used them on multiple job but the last tile job they performed for my house was a total disaster. The below was done by one of “their best Crew”. From the start the install crew was breaking things starting with throwing the tiles off the van which caused a tile shortage which they bought more tile but delayed completion. They arrived late every day and stayed past 7:00 each day. The grout was uneven They broke the wheels on the refrigerator which after a long time finally repaired When they reinstalled the toilet they threw away the trim so they had to buy new and reinstall it. They crushed my dryer vent and fittings that I needed to fix. By this time I needed them OUT of my house They broke the tile OUTSIDE my front door threshold and installed new tile that was totally wrong for outside door that I had to paint. How can they break tile not even in the house? We had bullnose tile installed at a landing the tile pattern ran in the opposite direction of the rest of the tile. It was so noticeable that they had to take out that section of flooring because it looked so bad. They broke the weatherstripping on my back entry door and tried to make new but it’s still broke They dumped waste grout on my curb that to this day is still on my curb. One of the last things they were to fix was one chipped tile. WELL the owner / president Mohamed wanted to make sure that everything was repaired and in order so HE took it upon himself to replace / repair this ONE tile. Well, it’s almost a been a year and the tile is slipping in place and obviously the thin set used shrank. I called to have them replace ONE tile and I was told by the owner Mohamed that since they gave me a $200 discount (for the bad grout job) that they would not honor any warranty. This is my answer

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