Customer ReviewsforJW Roofing & Remodeling
24 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Alan C
5 stars01/09/2024
JW Roofing & Remodeling is a first class company with customer service that exceeds expectations. We had a number of projects that included a new roof, new gutters and siding and we would fully recommend their services. We were kept informed every step of the way regarding materials to be used and their recommendations on our roof and gutters were 100% accurate. Our HVAC costs have reduced since the installation of our new roof and the revamping of the gutters has resulted in much less water run off in undesired areas. They also rebuilt a garden wall which garners many compliments from those who drive/walk by our home. A very professional company.Review from Merideth S
5 stars01/07/2024
JW Roofing and Remodeling did a fantastic job. Due to a plumbing situation, I had to get a complete bath remodel for my guest bathroom, tiling and cabinet work in the master bathroom, and wall work in my living room. Thankfully, the owner of a drywall company I had called saw the condition of my guest bath and gave me ********************* name and number. She was a godsend. I cannot describe the fear and anxiety I had about the state of my home when I called *******. She was there for me every step of the way to walk me through the rebuilding process. Every technician in my house was kind, courteous, and respectful. The project was completed in a matter of weeks, and I was consulted daily about the progress made. I will never forget the kindness that ******* exhibited. *******, *****, and the entire team are professionals that I would gladly recommend to all.Review from Cheryl B
5 stars01/02/2024
This is a world-class company! I had significant hail damage to four of the buildings on my property and an insurance company that was giving me the run around. When I notified ************************* that I had selected JW Roofing and Remodeling, she pursued the insurance company and tenaciously fought for me to get me a reasonable settlement. The workmanship was excellent, and timely. They even came back and power washed my drive and sidewalks to remove marks from their vehicles on the drive. They came highly recommended which they lived up to and they exceeded my expectations!Review from NED T
5 stars01/02/2024
This was our second experience using JW Roofing and Remodeling. They did a previous job repairing an error by another roofer. *************************, the executive administrator, is a seasoned professional with attention to detail. During the whole process she stayed in touch with the repair from "tear off to installation". Along the way she provided numerous suggestions and improvements that helped us end up with a much better roof than the original builders installed. Her working with the "ins and outs" of dealing with our rigid home insurance company proved invaluable! We would definitely use this company again.Review from James M
5 stars01/01/2024
JW Roofing was awesome. They took the time to explain the complete process to us. They dealt directly with our insurance and made it painless for us. I would recommend them to anyone. Great work and ethical standards. I would use them again.Review from Mari D
5 stars12/31/2023
We researched several roofing companies and narrowed down our search to four. We had each company come to our home and give us an estimate for hail damage we sustained to our roof. JW Roofing was the third company to visit us, and by far, was the most professional, responsive, easiest and best to communicate with, prompt, punctual, and did exactly what they said they were going to do, when they said they were going to do it. ************************* is a rockstar. She is on it!! Any question, no matter how many times I asked it, she answered it, patiently and courteously. She kept us informed every single step of the way. The entire JW Roofing team did a terrific job on our roof, and cleaned up extremely well at the end of the job. I have, and will continue to confidently refer JW Roofing to anyone that needs roofing services.Review from Jim & Ann L
5 stars12/29/2023
Best of The Best. From initial meeting to final wrap up everyone and everything about this company was great. We had significant hail damage to the roof, garage doors, fascia, gutters, and chimney. They acted on our behalf throughout to make sure that the insurance company paid for items accurately. They arranged with all excellent contractors and monitored closely the schedule and work performed. Superb communication throughout, on-site supervision, attention to detail, expert workmanship, and professionalism all around were all top notch. We very highly recommend JW Roofing & Remodeling, LLC.Review from Beatrice M
5 stars11/26/2023
My home needed some roof work; had some shingles blow off the roof and that caused some leaking and interior damage. Over the last year I have had 4 or 5 estimates from roofers in the area. The repair explanations never were clear to my expectations. I took months trying to find a roofer that made me feel totally comfortable. When JW Roofing showed they had what I expected. I was given perfect explanations to all my questions and concerns from ******* in the office to ***** in the field. The quote was great and needless to say, I was comfortable. The job was done faster than expected. They are GREAT!Review from Jeanne K
5 stars10/30/2022
We hired JW Roofing to replace our roof and to install gutters. The estimate was very detailed and explicit, so it didn't leave questions about what was or was not included. We iterated a few times over the estimate. ******* was very willing to answer our many questions. When a question arose about the venting required, they took the extra effort to have *****, the estimator, return to double check on whether the back attic actually connected to the main attic anywhere. ******* was very patient in giving us plenty of time to decide on the roof color, and told us ***** could even come out and place large shingle samples on the roof. That seemed like it was above and beyond the call, and we didn't think that would be necessary, but as it turned out it was very helpful in making the decision between the three colors we were considering. ******* was very responsive through email, phone, and text. We were very happy with how the roof turned out. As for the gutters, we had never thought of gutters as being beautiful, but found ourselves remarking on what a thing of beauty they were when the job was done. ******, the gutter installer, listened to our ideas about placement, length and direction of the downspout endpoints, and did quite an amazing job making a custom downspout so that it could be placed in a more discrete location. When the roof was done, they did a metal detector sweep around the house. When we found a piece of metal on the lawn afterwards, we asked if they could come back and do another sweep, which they were very happy to do. We appreciated the diligence they demonstrated throughout the process. It was a genuine pleasure working with ******* and the entire team.Review from Julie N
5 stars10/19/2022
JW Roofing & Remodeling was a God send! Throughout the entire project, ******* explained every step of the way in a very simple, understandable, straightforward manner. Professional and knowledgeable (especially in working with insurance ******************* JW Roofing has the experience needed to get the job done right.
Customer Review Rating
Average of 24 Customer Reviews
Contact Information
8235 Agora Pkwy Suite 111
Selma, TX 78154-1335
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