Cleaning Services
The Woman Who Cleans, LLCAbout
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 1/26/2018
- Business Started:
- 7/31/2017
- Business Started Locally:
- 7/31/2017
- Business Incorporated:
- 1/17/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Ms. Jeanne Zuniga, Managing Member
Additional Contact Information
- Principal Contacts
- Ms. Jeanne Zuniga, Managing Member
- Customer Contacts
- Ms. Jeanne Zuniga, Managing Member
- Social Media
Additional Information
- Refund and Exchange Policy
SERVICE QUALITY GUARANTEE
The Woman Who Cleans strives to provide outstanding cleaning services for our clients. If you are unhappy with any cleaning service provided, you are required to notify us within 48 hours of service in order for us to address and correct the problem. With prompt notification, we will gladly answer any questions and examine the problem. If our quality of service was inadequate, we pledge to correct the problem at no charge and additionally provide one half hour of cleaning services at no extra charge to compensate the client for your inconvenience.If we do not receive notice of a problem within 48 hours of the cleaning, or if you decide to correct the problem yourself, we will not be able to correct the problem for you nor will you be compensated for your inconvenience. Please keep in mind that, if you have purchased hourly cleaning, we can only guarantee that a team will stay for the specified amount of labor time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the cleaning service rather than the quality of the service itself, we can only correct the problem if you purchase additional cleaning time.
If for any reason you are not happy with the cleaning standards or for anything else, please contact The Woman Who Cleans as soon as possible –preferably within 48 hours. Our clients are very important to us and we are committed to always do our best to resolve the situation efficiently and promptly. For this guarantee to apply, you must have had your home properly de-cluttered before we arrived. (DeCluttering is putting away the personal items of all household members.)
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