Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cleaning Services

The Woman Who Cleans, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

About

Business Details

BBB File Opened:
1/26/2018
Business Started:
7/31/2017
Business Started Locally:
7/31/2017
Business Incorporated:
1/17/2018
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Jeanne Zuniga, Managing Member

Additional Contact Information

Principal Contacts
Ms. Jeanne Zuniga, Managing Member
Customer Contacts
Ms. Jeanne Zuniga, Managing Member
Social Media
Facebook

Additional Information

Refund and Exchange Policy

SERVICE QUALITY GUARANTEE
The Woman Who Cleans strives to provide outstanding cleaning services for our clients. If you are unhappy with any cleaning service provided, you are required to notify us within 48 hours of service in order for us to address and correct the problem. With prompt notification, we will gladly answer any questions and examine the problem. If our quality of service was inadequate, we pledge to correct the problem at no charge and additionally provide one half hour of cleaning services at no extra charge to compensate the client for your inconvenience.

If we do not receive notice of a problem within 48 hours of the cleaning, or if you decide to correct the problem yourself, we will not be able to correct the problem for you nor will you be compensated for your inconvenience. Please keep in mind that, if you have purchased hourly cleaning, we can only guarantee that a team will stay for the specified amount of labor time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the cleaning service rather than the quality of the service itself, we can only correct the problem if you purchase additional cleaning time.

If for any reason you are not happy with the cleaning standards or for anything else, please contact The Woman Who Cleans as soon as possible –preferably within 48 hours. Our clients are very important to us and we are committed to always do our best to resolve the situation efficiently and promptly.  For this guarantee to apply, you must have had your home properly de-cluttered before we arrived. (DeCluttering is putting away the personal items of all household members.)

Business Categories
Cleaning Services

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.