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Business Profile

Auto Services

Zurich Shield

Reviews

Customer Review Ratings

4.79/5 stars

Average of 293 Customer Reviews

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Review Details

  • Review fromFelisha

    Date: 07/27/2025

    5 stars
    **************** is great, thankful that my car dealership recommended

    Zurich Shield

    Date: 07/30/2025

    *******, thank you for sharing your feedback, we are glad to hear about your satisfaction. - The Zurich Shield Team
  • Review fromRebecca N.

    Date: 07/24/2025

    5 stars
    Very satisfied customer here! Not only is it a fantastic product protecting my new vehicle and making it look absolutely gorgeous rain or shine, but they replaced my entire windsheild without hesitation! (A big rock hit me on the highway) I will be a customer for life, planning to continue on with thier services each time I buy a new vehicle in the future. Thank you folks at Zurich Shield from the bottom of my heart, you are amazing!

    Zurich Shield

    Date: 07/28/2025

    *******, we greatly appreciate your feedback and are pleased to hear about the outcome of your claim. Thank you for allowing us the opportunity to serve you. - The Zurich Shield Team
  • Review fromJana S.

    Date: 07/24/2025

    5 stars
    Our technician was excellent - good communication and very professional and prompt

    Zurich Shield

    Date: 07/28/2025

    ****, thank you for your business. We appreciate you taking the time to share your experience. - The Zurich Shield Team
  • Review fromSean F.

    Date: 07/23/2025

    5 stars
    It was an easier process than I expected. I was paid promptly.

    Zurich Shield

    Date: 07/25/2025

    ****, we are pleased to have served you. Thank you for your feedback. The Zurich Shield Team
  • Review fromRick M.

    Date: 07/17/2025

    5 stars
    Good Response to my issues. Communication was very clear from my rep. ********* solution immediately given.

    Zurich Shield

    Date: 07/21/2025

    ****, thank you for taking the time to share your experience. We are pleased to have served you. - The Zurich Shield Team
  • Review fromIves Pierre Hubbard

    Date: 07/11/2025

    5 stars
    It was very efficiently handled. Thanks for the awesome customer service!

    Zurich Shield

    Date: 07/14/2025

    Ives, thank you for sharing your feedback. We are glad to hear about your satisfaction. - The Zurich Shield Team
  • Review fromScott W.

    Date: 07/11/2025

    5 stars
    My conversations with ******* were very pleasant. She was helpful, knowledgeable, friendly and courteous. Her friendly professionalism set me at ease emotionally right from the start.

    Zurich Shield

    Date: 07/14/2025

    *****, thank you for taking the time to share your experience. We are pleased to have served you. - The Zurich Shield Team
  • Review fromRobert S.

    Date: 07/09/2025

    5 stars
    So appropriate all the help we had to get our windshield fixed

    Zurich Shield

    Date: 07/10/2025

    ******, we are pleased to have served you. Thank you for your feedback. The Zurich Shield Team
  • Review fromSean N.

    Date: 07/08/2025

    5 stars
    ***** B was super helpful with quick responses. I much appreciated working with her.

    Zurich Shield

    Date: 07/10/2025

    ****, thank you for taking the time to share your experience with us. We appreciate your business and your trust in Zurich Shield. - The Zurich Shield Team
  • Review fromDiane T.

    Date: 07/08/2025

    5 stars
    Very good customer service, got everything approved quickly and had my car serviced immediately

    Zurich Shield

    Date: 07/10/2025

    *****, we appreciate your feedback and are glad to hear about your claim's outcome. - The Zurich Shield Team

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