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          Cal-Tex Protective Coatings has 1 locations, listed below.

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            Business ProfileCal-Tex Protective Coatings

            Auto Services
            BBB accredited business

            Contact Information

            7455 Natural Bridge Caverns Rd

            Schertz, TX 78154-3210

            Visit Website
            (210) 564-3200

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            Customer Reviews

            4.52/5

            Average of 124 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            51 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/14/2016

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            automotive exterior paint protection sealants, automotive interior surface protection sealants, automotive theft protection vehicle labeling and window etch, windshield protection sealants, automotive rust inhibitor and undercoating, and paintless dent repair

            Business Details

            Location of This Business
            7455 Natural Bridge Caverns Rd, Schertz, TX 78154-3210
            BBB File Opened:
            5/1/1991
            Years in Business:
            40
            Business Started:
            10/21/1983
            Business Incorporated:
            10/21/1983
            Accredited Since:
            1/14/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Cal-Tex Protective Coatings Inc.
            Related Businesses
            Business Management
            • Ms. Kristine Wheeler, Manager
            • Mr. John Lapp, Operations Director
            Contact Information

            Principal

            • Ms. Kristine Wheeler, Manager

            Customer Contact

            • Ms. Kristine Wheeler, Manager
            Additional Contact Information

            Fax Numbers

            • (210) 568-6400
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            51 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Ive had a terrible experience with this company. I bought the Resistall for my 2022 Bronco and have had to replace the windshield 5x in 2 years. The only thing they helped with is filling in chips. If its a crack, they will absolutely not help replace it- its out of pocket for you. Its false advertising as well. I took a picture right when the crack happened and sent it to them- it was 3-4 inches. Of course, the crack spreads over time and they ask you to take ANOTHER photo and by then the crack is 6in or longer, which voids the warranty. This is why they say a rep with get back to you in 2 business days, because by then the crack will have already spread so they can deny your claim. ******* told me the product is meant to only repel small rocks, well small rocks hit my windshield and you all are denying every claim! I want a refund for the product not working and the company falling through on their obligations for what I paid for. Please stay away from this company. I was told by the **** dealer that this would cover windshield replacements, which is why I bought it.
            Read More
            Read 50 More Complaints

            Customer Reviews

            124 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mattie C W.

            03/15/2024

            Great service, simple, easy, no signature required. Left car in driveway, job was done, everything looked brand new.

            Cal-Tex Protective Coatings Response

            03/21/2024

            ******, thank you for taking the time to share your experience. We are pleased to have served you. The CalTex Team
            Read 123 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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