Business ProfileforSusan Shaw Jewelry

I purchased on two occasions at Susan ****. One in the amount of $359.00 on 4/27/23. The other purchase was on 4/21/23 for $188.00. I returned three of the earrings at my own expense. I could not find the receipt to go through their system. You needed an order number. There was a buy some and get others at 50%. I bought the required amounts. When I returned the three earrings. All of the merchandise that I purchase reverted to full price without their even notifying me. So I essentially bought all items for full price even though there was a sale. I only received a $30.00 credit on 5/12/2023. So I essentially bought all items for full price. They do not clearly state that if you return any items the entire discount will disappear. I bought all the required items at the time. I never would have sent the items back if I had known that everything I purchased was at full price. I would not have purchased the items for full price to start with. I feel that their practices are deceptive to be honest. They didn't answer my first email. Their second email by ******** said I got a $158 refund on 5/21/23 when in fact I received a refund of only $30.00 on the $188 sale. I have asked for details but she only gives me wrong information. Is this how they treat a good customer? Buyer beware of this company.