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Find a Location

Lemanz Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lemanz Motors

      5507 Enrique M Barrera Pkwy San Antonio, TX 78227-2133

    Business ProfileforLemanz Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5507 Enrique M Barrera Pkwy, San Antonio, TX 78227-2133
    BBB File Opened:
    8/1/2016
    Years in Business:
    8
    Business Started:
    10/18/2015
    Business Incorporated:
    6/22/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Arturo Aleman, Member
    • Mr. Andrew Capelli, Manager
    Contact Information

    Principal

    • Mr. Arturo Aleman, Member

    Customer Contact

    • Mr. Arturo Aleman, Member
    Additional Contact Information

    Fax Numbers

    • (210) 973-7130
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a used vehicle on 09/30/2023 I first saw the vehicle in a ******* parking lot, called the number in the window and test drive it from that ******* twice. The man I met claimed to be the owner of the vehicle and showed maintenance records, claiming them to be comprehensive and that he purchased the vehicle new in 2016.On the day we decided to meet and execute the sale of the vehicle, he insisted on getting the title transferred that day. It was after hours for the county office and he insisted we go to his friends dealership to do the title transfer there, something his friend would do as a courtesy.I had other obligations that day, but obliged his request. When we got to the dealership, they also stated the inspection needed to be done first. Instead of doing an inspection, they had a completed inspection emailed to them without the inspector ever laying eyes on vehicle and not identifying that the vehicles horn was inoperable. I showed my drivers license identifying myself as a disabled veteran and they stated that I could not get DV plates without going myself to the county office. As a disabled veteran, I am exempt from certain licensing and registration fees which the dealership charged me. Whether their claim is true or false on this particular matter, Im not sure.The temporary tag the dealer gave me was for 60 days, expiring on 11/29/2023. A couple weeks prior to that date, I called to inquire on the status of my plates and title, to which I received a vague answer that they would be mailed to me soon. In the 29th, I called again to inquire on the status of my title and license plates and they told me that the title came from an auction and was damaged. I then asked them about the guy who was acting as Owner and they said he never actually owned the car and that he was just a friend of the dealers. I bought the vehicle as is, with a false understanding of the vehicles condition. I have since discovered multiple issues with the vehicle, including the starter, locks, fuel tank leaking, and an inoperable horn. I am not sure what recourse is available to me, but the vehicle was sold to me under false pretenses.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vanessa R

    1 star

    03/03/2023

    This is the WORST car buying experience I've ever had. They DO NOT care about customer retention.******************* violated consumer protection laws. Not only did he lower the monthly payment only to increase the APR by 2%. When I asked to get a copy of the contract to review before we sign he said he could not provide a copy until we signed and assured me that the terms we discussed were the terms in the contract. He added **** more dollars to the sticker price which is "bait and switch". He also failed to disclose vehicle motor issues. * You have the right to get a copy of the contract in writing before you sign. Make sure the terms you discussed are the terms written in the contract before you sign! If they are NOT tell them to rewrite the contract or you are taking your business elsewhere.* If they refuse save yourself a headache and go to a different car dealer. *********** has **** car lots.

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