Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Southwestern Motor Transport Inc has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southwestern Motor Transport Inc

      4600 Goldfield San Antonio, TX 78218-4601

    • Southwestern Motor Transport Inc

      7325 Pegasus Dr Temple, TX 76501-6672

    • Southwestern Motor Transport Inc

      4701 Santa Maria Ave Laredo, TX 78041-5615

    • Southwestern Motor Transport Inc

      102 North T St D Hanis, TX 78850-5232

    • Southwestern Motor Transport Inc

      600 S Bibb Ave Eagle Pass, TX 78852-5022

    Business ProfileforSouthwestern Motor Transport Inc

    Trucking
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers transportation For light truck loads & truck load freight within the United States, International Freight Between Mexico, US & Canada.

    Business Details

    This is a multi-location business.

    Find a Location

    Southwestern Motor Transport Inc has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southwestern Motor Transport Inc

        4600 Goldfield San Antonio, TX 78218-4601

      • Southwestern Motor Transport Inc

        7325 Pegasus Dr Temple, TX 76501-6672

      • Southwestern Motor Transport Inc

        4701 Santa Maria Ave Laredo, TX 78041-5615

      • Southwestern Motor Transport Inc

        102 North T St D Hanis, TX 78850-5232

      • Southwestern Motor Transport Inc

        600 S Bibb Ave Eagle Pass, TX 78852-5022

      Headquarters
      4600 Goldfield, San Antonio, TX 78218-4601
      BBB File Opened:
      10/1/1978
      Years in Business:
      94
      Business Started:
      4/30/1930
      Business Started Locally:
      4/30/1930
      Business Incorporated:
      4/30/1930
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Southwest Motor Transport (Old Info)
      • SMT Lines
      • Southwestern Motor Transport
      Business Management
      • Mr. Roy J Gilbert, Chairman
      • Mr. James James Martinez, Manager
      • Mr. Corey Kuhn, Vice President
      • Ms. Pamela Gilbert, Vice President
      • Mr. Rick Eller, Sr. Vice President
      • Mr. Dennis Beierle, Sr. Vice President
      • Mr. Charles C. Withers, President
      • Mr. Tres Nicholson
      Contact Information

      Principal

      • Mr. Tres Nicholson

      Customer Contact

      • Mr. Tres Nicholson
      Additional Contact Information

      Fax Numbers

      • (210) 662-3296
        Primary Fax
      • (361) 289-7337
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/09/2021

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I placed a shipment through Freightquote for SMT to pick up a shipment for delivery. The driver never arrived. I had it rescheduled the next day and still, no driver. This happened for 5 straight days and when I reached out to Freightquote about this shipment, SMT claimed that they tried calling me (LIE) and that no one was there. They also said they would make no further attempts for pick up, damaging the order and relationship with my customer. I provided my call logs, proving no call was made nor attempt for pick up. They are now attempting to charge me for their incompetency.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John G

      2 stars

      07/08/2022

      Cannot post **** of Lading on here - 2 pallet shipment of Rubber Mats from ******* to ******* DO NOT DO BUSINESS WITH SOUTHWESTERN MOTOR TRANSPORT - THEY WILL QUOTE THE LOWEST AND CHARGE YOU MORE FOR RESIDENTIAL OR LIFT GATE AND THEN TELL YOU TO COME AND PICKUP YOUR SHIPMENT BECAUSE THEY CANNOT **********. THE ******* LOCATION IS INCOMPETENT AND RUDE WITH NO CUSTOMER SERVICE ABILITIES. I placed a shipment on freight quote paying twice as much for residential delivery and lift gate services. They picked up the item and are now holding my items hostage at the location stating they cannot deliver it because they only have 53 foot trailers. ******, the *******, ** manager is incompetent and unhelpful and extremely rude. Forwarding this to our General Counsel. I am filing a complaint with the State Attorney and DOT on their carrier license.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.