Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Night Club

Brass Monkey

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Night Club.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAmbie L

    Date: 05/27/2025

    1 star
    I had a really disturbing experience at Brass Monkey on Sunday night, (5/25/25). After being asked to leave because I appeared intoxicated (which I cooperated with), I realized my tab was still open and this bar holds your ID and credit card.When I asked the security outside if I could just get my state-issued ID and credit card back, they repeatedly refused and told me to "come back tomorrow." That is not only unreasonable (Brass is closed on Mondays), it is unlawful. Without my ID, I couldnt legally drive the next day, and I was left in a vulnerable position with no access to my own identification.A kind staff member eventually stepped in and got my cards something the security could have done from the start. But the way I was treated felt more like bullying than safety protocol. If the concern was that I needed time to sober up, offer water or support dont hold someones ID hostage.Guests deserve better than this. This was illegal, unprofessional, and humiliating.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.