Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lifespan Home Health has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lifespan Home Health

      6243 W Interstate 10 Ste 375 San Antonio, TX 78201-2098

      BBB Accredited Business
    • Lifespan Home Health

      1701 Directors Blvd Ste 200 Austin, TX 78744-1066

      BBB Accredited Business
    • Lifespan Home Health

      2626 John Ben Shepperd Pkwy Ste B110 Odessa, TX 79761-1956

      BBB Accredited Business
    • Lifespan Home Health

      2027 S 61st St Ste 119 Temple, TX 76504-6817

      BBB Accredited Business
    • Lifespan Home Health

      6000 Western Pl Ste E0720 Fort Worth, TX 76107-4607

      BBB Accredited Business

    Business ProfileforLifespan Home Health

    Health Care Referral
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2015

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Lifespan Home Health has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lifespan Home Health

        6243 W Interstate 10 Ste 375 San Antonio, TX 78201-2098

        BBB Accredited Business
      • Lifespan Home Health

        1701 Directors Blvd Ste 200 Austin, TX 78744-1066

        BBB Accredited Business
      • Lifespan Home Health

        2626 John Ben Shepperd Pkwy Ste B110 Odessa, TX 79761-1956

        BBB Accredited Business
      • Lifespan Home Health

        2027 S 61st St Ste 119 Temple, TX 76504-6817

        BBB Accredited Business
      • Lifespan Home Health

        6000 Western Pl Ste E0720 Fort Worth, TX 76107-4607

        BBB Accredited Business
      Headquarters
      6243 W Interstate 10 Ste 375, San Antonio, TX 78201-2098
      BBB File Opened:
      3/1/2010
      Years in Business:
      38
      Business Started:
      8/22/1985
      Business Incorporated:
      8/22/1985
      Accredited Since:
      6/23/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Advance Hi-Tech Nursing Inc
      Business Management
      • Ms. Keri Treadway, COO
      Contact Information

      Principal

      • Ms. Keri Treadway, COO

      Customer Contact

      • Ms. Keri Treadway, COO
      Additional Contact Information

      Fax Numbers

      • (210) 785-6699
        Primary Fax
      • (512) 419-1933
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      LifeSpan home health care was coming to my home to help with my health issues they sent a client information handbook.They never followed then rules and I complained to them and asked them not contact me for months but the higher *** never contacted me. On page 7 it states all visits are to be about an hr in length but they charged me 2 to 3 times for 17 minutes and 18 minutes. They were also to give me a schedule and they would call and change the time all the time they even made me wait over 6 hrs.On there bill of rights they say be free from abuse,neglect,and exploitation.I also have a right to receive all services on the plan of care. I was also to be informed by writing or by word of mouth of any changes in my billing or of any bills not covered on my plan.This never happened.Now they are trying to exploit me for money and saying they are going to send me to collections. These people were calling my doctors and causing problems
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.