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Find a Location

Circle K Texas Division has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCircle K Texas Division

    Convenience Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Circle K Texas Division has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      19500 Bulverde Rd Ste 100, San Antonio, TX 78259-3768
      BBB File Opened:
      4/1/1975
      Alternate Business Name
      • Circle K Convenience Stores
      • Circle K
      Business Management
      • Ms. Maureen O'Grady, Executive Assistant
      Contact Information

      Customer Contact

      • Ms. Maureen O'Grady, Executive Assistant

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      SEVERE issue with your "EASY !" Pay system Phone ************ last 4 of card number 3396 Store Number one:Location:Circle K, ******************************************************************** Issue with Easy pay here, is that the Easy Pay card is not being read properly, this is a full-stop system issue, not an operator error, went inside (Not EASY) as instructed to the cashier she stated "We've had this issue with Easy pay for months" this is the second time this happened, different pump, called customer service he stated "next time this happens to call us at the station" I did that and wasted my time, because nothing was done that could not have been done at home SECOND:Circle K, ******************************************************************************* This station had "Invalid Member ID" inserted the card 3 times, entered the ***** three times then got "invalid Member ID" for the third time, but got the discounted rate This is very upsetting, this program is NOT EASY, as its supposed to be and being disabled with mobility issues, walking around like a dope, is not the right thing to do..Would appreciate someone from your technical department to each of these stations mentioned and find where the error is and resolve it
      Read More

      Customer Reviews

      13 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark J.

      1 star

      12/04/2023

      Circle K does not care about the coffee they sale. Ever since the take over they have coffee machines down 8 month out of order & only have left 1 that is super slow on Circle K AT ******* /Timberview location. They also removed the 3rd one and has removed the machine creamers. In order to save money but yet they advertise sip and save. I have been a sip & save customer & have noticed a decline. Its sad to see that nobody cares. They should sale it back to Valero.

      Circle K Texas Division Response

      12/06/2023

      Good afternoon.

      We appreciate your comment regarding the status of our coffee machines at the ******* location. We have sent your comment to the district manager to research and resolve. If you would be so kind as to provide us with a contact number and name, we want to make sure you have been contacted and have the manager let you know it's being addressed. We take all comments seriously and want to make sure our valued customers know they are important to us. 

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      BBB serving the Heart of Texas

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