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Find a Location

South Texas American Auto has 1 locations, listed below.

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    Business ProfileforSouth Texas American Auto

    Auto

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    601 Edalyn St, San Antonio, TX 78219-1013
    BBB File Opened:
    11/21/2017
    Business Started Locally:
    1/1/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • South Texas Peak Capital Associates, LLC
    Business Management
    • Owner Manager
    Contact Information

    Principal

    • Owner Manager

    Customer Contact

    • Owner Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    South Texas American Auto inflated the financing cost for my vehicle $1,500 behind my back and refuse to fix the problem. I paid $3,500 down on a vehicle costing $12,928.33. I was financing from ********************** a total of $9,428.33 as per our agreement and the Buyers Agreement which we have in writing, and I have bank receipts to prove. After I leave I think all is great, until I view my financing documents which took time to obtain from the financing company (Credit Acceptance). The information reflected in my financing account shows that I am financing $13,669.73. This is not what I agreed to and it is not depicted on my buyer order contact. I realize the amount is incorrect, because the contract with **********************oration claims I only paid $2,000 as a down payment. I actually paid $3,500! So the amount I am financing is actually $1,500 more for me than it should be as I paid $3,500 not $2,000. I adrees this with the car dealer and I've only been hung up on. THis was a clear fraud, because why not just fix it! I contat credit acceptance corp and they told me they basically do not care, the amount is the amount, they will not fix or change anything. Even as I have proof and a contract. They basically are fine with this company stealing my money and making me pay twice with interest! This was done behind my back and I'm forced to pay extra? Why is this acceptable and why does no one want to fix it?

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee C

    1 star

    04/24/2023

    I live north of ********. I called on a car and talked to *****. He told it was a nice with no problem beside minor cosmetic. Put a $200 deposit on it. Drove 10 hours to get there. Once there ***** wasn't even there. Some of guy showed it to us. His first words to us was that the car was rough and drove crappy. There was alot wrong with the car. They won't give back the deposit. DO NOT DO BUSINESS WITH THESE PEOPLE. Also the prices they have online and in person are two different prices. All of their cars are over priced.

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