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Find a Location

Kwik Kar Auto Care of Saginaw has 1 locations, listed below.

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    Business ProfileforKwik Kar Auto Care of Saginaw

    Lube Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1216 S Blue Mound Rd, Saginaw, TX 76131-1416
    BBB File Opened:
    6/13/2002
    Years in Business:
    28
    Business Started:
    11/7/1995
    Business Started Locally:
    11/7/1995
    Date of New Ownership:
    3/1/2014
    Business Incorporated:
    3/1/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • Star Dobe, Inc
    Business Management
    • Mr. Sam Starteri, President
    Contact Information

    Principal

    • Mr. Sam Starteri, President

    Customer Contact

    • Mr. Sam Starteri, President
    Additional Contact Information

    Fax Numbers

    • (817) 231-1702
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    4 days ago, last Monday, the transmission stopped working and the truck was ruined through the transmission and it no longer wanted to work and the truck is part of my job and what I am saying is that I take it by means of a tow truck in ****** to go to the Saginaw workshop, on down avenue and I left it there because the truck arrived around 7 at night and the next day he can talk to the manager to find out what had happened, if it was a new transmission It doesn't even have 20, it doesn't even have ****** traveled and I paid and the only thing I get from the manager is pure lies and in a nervous way, I asked him to fix my truck because it's going very, very few miles for me to pass so that the transmission has broken for no reason, I tried to tell you. What happened and in a way he refused to fix my problem and I asked him for a document where he said that the guarantee was over, it was finished or that the guarantee did not cover it and I told him that I needed to see documents where he told me that the guarantee was discovered and he became very aggressive and nervous, telling me pure lies I called again a few minutes ago today and the only thing I received was bad treatment and the only thing he told me was that he was in charge r the crane so that the truck opens and the truck has to be regulated and I in the way. I paid $8000 and I need to see evidence where it tells me it's out of warranty and I need it fixed because it's a new transmission, it's a new transmission and the only thing it did was very aggressive AND very rude. Is this tell me What the truck is He was going to take it that the truck had to be picked up, that is, he was going to send the tow truck to take it away and it does not seem fair to me that he is making us responsible for that when I asked him for the evidence and I have the receipts of what I paid him and everything I did and once the transmission failed because they did not put the oil in it and this time it failed again with .
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger J

    1 star

    08/09/2023

    I had a horrible experience with this facility. They butchered my vehicle, lied to me about repairs and left me hanging in the end with a mangled car because I wrote an honest review about them on ****** reviews. I was a long time customer but I will never EVER go to kwik kar again. The owner is a liar and he treated me as if I was a second class citizen. After returning my car to them because it couldnt make it around the corner (though they told me it was ready for pickup) I pleaded to same to just fix my car, provide the service I paid for. I was met with attitude, condescending and almost mockery. If it were worth my time I would take them to court for false advertisement & endangering my life by rigging my car to where it works long enough to get off their property. Im out of $900 dollars, had to get my car towed back to my house with a brand new battery and brand new alternator.

    Kwik Kar Auto Care of Saginaw Response

    08/10/2023

    We simply replaced your alternator per your request to do so and replaced your battery that had failed. Unfortunately your vehicle, which you stated had been to multiple repair shops for the same issue before coming to ours had several electrical issues which you did not want to pay to have diagnosed. We were very transparent with you from the very start, provided you with an itemized estimate for repairs. We wish you the best. 

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