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Find a Location

Four Brothers Ford Tractor, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFour Brothers Ford Tractor, Inc.

    Farm Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Full service tractor company. Lawn mower parts are our specialty including lawn mower blades. We are a dealer for New Holland, Mahindra, Toro, Scag, Husqvarna, Snapper, Ferris, Grasshopper, Stihl, Echo, Bushog, Rhino, Ariens, Gravely, and many more.

    Business Details

    This is a multi-location business.

    Find a Location

    Four Brothers Ford Tractor, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2324 I 30 E, Royse City, TX 75189-8514
      BBB File Opened:
      1/8/2009
      Years in Business:
      46
      Business Started:
      1/1/1978
      Business Started Locally:
      1/1/1978
      Business Incorporated:
      8/10/1979
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mowpart.com
      • Four Brothers Outdoor Power
      • Horizon Boat and RV Storage
      • Four Brothers - Terrell
      • Buffalo Creek Business Park
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 12:00 PM
      Contact Information

      Principal

      • Mr. Russell Kelly, Vice President

      Customer Contact

      • Mr. Russell Kelly, Vice President
      • Mr. Rex Kelly, President
      • Mr. Eddy Kelly, Secretary
      Additional Contact Information

      Fax Numbers

      • (972) 635-9874
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      In June I ordered a part for my riding mower from Four Brothers doing business as Four Brothers Outdoor and Mowpart.com Order details Order total: $43.92 USD Date placed: Jun 18th 2022 Payment method: Braintree (PayPal) They sent me the wrong part. While similar it was not the part pictured on their web site or the part pictured on the acknowledgement of my order. It was designed to fit a different shaft and would not fit my mower. I informed them of their error and sent images to illustrate the discrepancy. Their agents first response was to imply that I was too stupid to order the right part and it was my fault. After nearly two months and an exchange of over 20 emails there has been no delivery of the correct part. Their agent finally looked at the images that I sent and acknowledged the error but still did not send the part that I ordered. Although as unsolicited merchandise I do not feel an obligation to return erroneous part, I have stated from the start and and have always been willing to return it. It is theirs and I have no use for it. This is not an exchange for a misordered part. They have never sent the part that I ordered.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert P

      1 star

      07/06/2022

      I bought a GENERAC portable generator at Amazon for $600 last year. I've only started it 6 times and let it run for 10 minutes each time. I made sure that I had recent gas with a stabilizer additive. It ran ok for a while then it started missing. I called Generac and they recommended Four Brothers. I took it out there (Royse City location) a week ago . They finally got around to me and said I needed a new carburetor. i checked on prices and found several for my model at $24-$36. Here is Four Brothers estimate for service: Labor $118.75 Parts $149.40 Shop Supplies $ 11.88 Total Charges $270.03 Total Tax $ 23.10 Balance $ 303.13 THAT IS 50% OF THE COST OF A NEW MACHINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! That is a total RIPOFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DON'T USE THEM THEY ARE A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!

      Four Brothers Ford Tractor, Inc. Response

      07/08/2022

      We quoted you an upfront price. That is not a scam. We are not a cheap shade tree lawn mower shop. If you want excellent service with highly trained mechanics then come to us. If you cannot afford what we quote then take it somewhere else. No need to try and drag our good name through the mud. $270 is a fair price.

      Local BBB

      BBB serving North Central Texas

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