Business ProfileforRidge Hill Investments

I have two complaints. First, when I moved into the property and got my washer and dryer connected, the drain for the washer shot the water back up the wall and on to the floor instead draining it outside. I put in multiple maintenance requests and each time they came could not figure it out. On one occasion I was told that we may have to bust a whole in the wall and see what's blocking it, but on the next visit I was told that "the owner is not sending anyone else out or spending any more money on this, it must be your washer." So this was never resolved.Second, 3-4 weeks ago rats began entering into the home. I have been hearing them in the walls since I moved in May 2022, but now they are in the house. I put in a maintenance request and all they did was send maintenance to set traps but did not send the exterminator. After a week of the same issue, I put in a written notice to get these things resolved, and was promised it would be. On the 3rd week still no exterminator and still rat issues. It was not until I told them that they need to negotiate letting me out of lease because my son and I cannot continue to live here did actually decide to send an exterminator. That was going into the fourth week. Their response was that I needed to pay another month's rent if I did not want it on my credit. I should not have to pay for something that is not my fault and that they took their time in resolving. That house was unsanitary and I could not do it anymore.