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Find a Location

Texan Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTexan Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company specializes in the sales of new Hyundai and all makes of used cars.

    Business Details

    Location of This Business
    27309 Southwest Freeway, Rosenberg, TX 77471
    BBB File Opened:
    6/3/2010
    Years in Business:
    14
    Business Started:
    1/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. Edward B Heard, Owner
    • Mr. Michael Cole, General Manager
    • Ms. Carol Durden, Office Manager
    • Ms. Rosalinda Macik, Customer Service
    Contact Information

    Principal

    • Mr. Edward B Heard, Owner
    Additional Contact Information

    Fax Numbers

    • (832) 586-8967
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Complaint is in regards to switch and bait and misuse of personal information. I am in the process of purchasing a car from Texan Hyundai (my second) my current vehicle was sold to me by Veronica T****** As this is my second car Veronica is once again my sales person. Problem: a family member wanted to purchase a car and I agreed to "Cosign". Veronica drove to my house as I am visually impaired and I signed paper work to be a cosigner as discussed on the phone prior to her drive. It turns out that Veronica has put me down as a purchaser and not a cosigner. This means as of now, I have two cars on my credit which I cannot afford, I question how two cars were approved based on my information. I would like the second car to be corrected and list me as a cosigner.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary G

    1 star

    02/06/2024

    If I figured a zero I would give a zero. I bought a used truck within less than 2 weeks. The truck had all kinds of problem I called the service department I called. They told me to talk to the people in sales. Then I feel so much wrong with this whole situation They never once gave me a copy my contract. They told me since it's a Chevy. They told me it was. As is that needs even though we had it for a couple of weeks. Any problems I had to take care of. Now granted, I would expect this from a regular use car lot. But not from a national dealership. They never call you back wnen you call them.back.they put you on hole until they hang up on you. They care nothing about their customers, I'm 68 years old and they took advantage of me.they won't even call me back.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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