Reviews

Review Details

• Review fromChastity O

  Date: 07/23/2025

  2 stars
  Install and people were great; company for billing is hard to deal with, can't do automatic payments for more than billed! Still had an electricity bill after install, wasn't much during the winter maybe $75....now during the summer still paying $270! So now I just added $30000+ for some fancy panels that won't save me anything until they're paid off.
  

  Dynamic SLR

  Date: 07/24/2025

  Hi Chastity,Thank you for your feedback! We're glad to hear you had a great experience with the installation team.We understand your frustration regarding the billing process, while we are not the finance company, we definitely want to see how we can help and also ensure you're set up for the best savings possible. If you could send a copy of your recent electric bills to ******************************************* wed be happy to review them and make sure you're on the most cost-effective electric plan available.Our goal is to help you maximize your solar investment, and were here to support you every step of the ******** regards,The Dynamic SLR Team

• Review fromTeresa R

  Date: 07/11/2025

  1 star
  I deeply regret getting solar panels from Dynamic SLR every single day. I compared 12 months of electricity bills without the panels and with the panels. I saw a savings of $1,011.00 which would be great until I took into account the $2,442.00 I had to pay Goodleap for the panels for those 12 months. I actually ended up paying $1,431.00 more for those 12 months. I cant say Ive had a good experience. Its been quite expensive for me and will only continue to cost me money I dont have being retired and on a limited budget. Nothing good about it.
  

  Dynamic SLR

  Date: 07/23/2025

  Hi ******,We truly appreciate you taking the time to share your experience, and were very sorry to hear that youre feeling this way. Our goal at Dynamic SLR is always to help customers reduce their energy costs over the long term and feel confident in their investment.We understand how important every dollar is, especially when on a fixed income, and wed like to take the opportunity to review your system performance and billing details with you. There are often factors like utility rate changes, seasonal usage, and net metering credits that can impact your savings and may not always be easy to see at first glance.If you're open to it, wed love the chance to go over everything with you in detail to make sure your system is performing as expected and to help identify any ways to improve your savings moving forward.Please reach out to our customer support team at *********************************************************************************, and well make your concern a priority.Thank you again for your feedback! it helps us grow and serve our customers better.

• Review fromRobert R

  Date: 07/10/2025

  5 stars
  Very courteous and professional would recommend to anyone interested in solar power
  

  Dynamic SLR

  Date: 07/23/2025

  Hi ******, Thank you so much for your kind words! Were thrilled to hear you had a great experience and truly appreciate your recommendation. It means a lot to our team. If you ever have any questions or need support down the line, were always here to help.Welcome to the solar family, and thanks again for choosing Dynamic SLR!

• Review fromTravis T

  Date: 07/08/2025

  1 star
  I recieved a call from "Dynamic" saying that due to the age of the houses in my area, they might not be as energy efficient as they could be, and they are offering a free energy audit to ***** any inefficiencies to see if we can get them up grade at "no out of pocket cost to us" no mention of solar. when the sales guy came out and started looking around he again made no reference to solar until he started to "sell us" the upgrades and started mentioning the bill trade essentially getting solar to take away our energy bill but creating a bill to pay off the solar panels and other upgrades for the next **************************************************************** the community with solar panels, when my wife and I told him we dont like the looks of solar panels, the horror stories we have heard and we dont want them, he became increasingly frustrated, was raising his voice at us because we dont agree with his philosophy on solar and started talking to use like we were stupid. Very Pushy sales tactics and would not take no for an answer. I think this company knows people will just hang up if they mention solar so they leave that part out and make it sound great by getting upgrades to your home for no out of pocket cost. For some it may make sense to go solar for others it doesn't but to get frustrated and start raising your voice because we disagree with you when your in MY house is unacceptable.
  

  Dynamic SLR

  Date: 07/23/2025

  Hi ******, Thank you for bringing this to our attention. First and foremost, we sincerely apologize for your experience. That is not the kind of interaction we want anyone to have with our team, especially in your own ******* Dynamic SLR, we aim to provide honest information and helpful solutions tailored to each homeowners needs. While solar and energy efficiency upgrades can be valuable options for some, we fully respect that theyre not right for everyone, and you should never feel pressured or disrespected for making a different choice.Your feedback is being taken seriously, and we are looking into the interaction you described. We are committed to holding our team to high standards of professionalism and courtesy. If you are open to it, wed appreciate the opportunity to speak with you directly and address this situation in more detail. You can reach us at ************, and well make sure this is handled promptly.Thank you again for your feedback. It helps us grow and ensure a better experience for all homeowners we speak with.

• Review fromDwayne M

  Date: 06/23/2025

  5 stars
  Seleka the customer service person that I had the pleasure of speaking with was extremely helpful and called me back in a timely manner as promised!She is an ASSET and I just wanted to let you guys at Dynamic SLR know that!******
  

  Dynamic SLR

  Date: 06/24/2025

  Hi ******,Thank you so much for the kind words! We're thrilled to hear that Seleka provided such helpful and timely service. She truly is a valuable part of our team, and well be sure to pass along your appreciation to her. We're grateful you took the time to share your experience with us!Best regards,The Dynamic SLR Team

• Review fromCarla U

  Date: 06/04/2025

  5 stars
  ***** thank you for your exceptional customer service you were kind, helpful and professional I highly recommend this company!
  

  Dynamic SLR

  Date: 06/05/2025

  Thank you so much for the kind words! Were thrilled to hear that ***** provided exceptional service. She truly cares about making every customers experience a great one. We appreciate your recommendation and look forward to serving you again in the future!

• Review fromCarol K

  Date: 05/17/2025

  3 stars
  The initial install was a good experience. When the solar panel configuration did not deliver the results promised, the evaluation process was a bit slow but good. The installation of the additional panels is the issue. I was promised they would be installed in May. I started calling at the end of April to get a date for the install. 3 weeks later and 4 phone calls I do not have a date. The communication from the installation team is not very good. I do not understand why obtaining a date for an install is so complicated.
  

  Dynamic SLR

  Date: 07/25/2025

  Thank you for sharing your experience and for giving us the opportunity to respond.First and foremost, were pleased to hear that your initial installation and system evaluation process were positive. We strive to deliver a consistent and high-quality experience at every stage, and it's clear that our communication during the scheduling of your additional panels did not meet the standard you deserve.We sincerely apologize for the delay in providing an installation date and for the lack of timely updates. While system expansion projects involve several coordination steps including permitting, utility approvals, and internal scheduling logistics we understand that none of these challenges excuse poor communication. Our Customer Success and Operations teams are actively working to streamline this process to ensure better clarity and faster updates going forward. If you are still experiencing issues please contact us at ************ option 1 and a member of our team will be more than happy to assist.

• Review fromTeresa S

  Date: 04/03/2025

  1 star
  They took over a year to complete a solar patio install. They failed their inspections multiple times. They took another 4 months after completing the initial installation to actually activate everything. Now, they claim we aren't in a covered area and can't fix anything that goes wrong. I'd really like to cancel my loan if I could. Terrible company1
  

  Dynamic SLR

  Date: 04/16/2025

  Dear ******,Thank you for bringing your concerns to our attention. We understand your frustration and sincerely apologize for the challenges you've ************** clarify, Dynamic SLR was contracted by Premium Solar Patios to complete the solar panel installation on the patio they constructed for you. While we strive to provide a smooth and timely installation process, we regret that your experience did not meet expectations.Regarding warranty coverage, Dynamic SLR offers a one-year workmanship warranty on installations completed for our dealer partners. As your installation was completed over three years ago, it falls outside of this warranty period. Additionally, due to the distance from our service area, we are unable to provide service at a cost-effective rate.For any current issues, we recommend reaching out directly to your original sales company, Premium Solar Patios, as they may be able to provide additional support. If they are unable to assist, we suggest contacting a local licensed solar installer who can address your concerns promptly.We appreciate your feedback and regret any inconvenience this situation has caused. Please let us know if theres anything further we can clarify.Sincerely,Dynamic SLR Customer Support Team
  

  Dynamic SLR

  Date: 04/16/2025

  (the first reply was submitted in error, our apologies, as we were only involved in the electrical tie-in portion, not the construction of the patio or the panel installation) Dear ******, Thank you for bringing your concerns to our attention. We understand your frustration and sincerely apologize for the challenges you've experienced. To clarify, Dynamic SLR was contracted by Premium Solar Patios to complete the electrical tie-in of the solar patio installation on the patio they constructed for you. While we strive to provide a smooth and timely installation process, we regret that your experience did not meet expectations. Regarding warranty coverage, Dynamic SLR offers a one-year workmanship warranty on installations completed for our dealer partners. As your installation was completed over three years ago, it falls outside of this warranty period. Additionally, due to the distance from our service area, we are unable to provide service at a cost-effective rate. For any current issues, we recommend reaching out directly to your original sales company, Premium Solar Patios, as they may be able to provide additional support. If they are unable to assist, we suggest contacting a local licensed solar installer who can address your concerns promptly. We appreciate your feedback and regret any inconvenience this situation has caused. Please let us know if theres anything further we can clarify. Sincerely, Dynamic SLR Customer Support

• Review fromSandra W

  Date: 03/14/2025

  5 stars
  Barbod with Dynamic SLR is an Exceptional Professional Young Man!
  

  Dynamic SLR

  Date: 03/18/2025

  Thank you so much for the glowing feedback! You are an amazing woman, ******!

• Review fromKisha W

  Date: 03/13/2025

  1 star
  A guy called 2 say they were allocated money from the government 2 help *** whose solar companies went under. They would check out the system and fix minor issues. All they did was try and sell me 12 more panels upon arrival using ******** as their backer or financer.
  

  Dynamic SLR

  Date: 04/16/2025

  Dear *****, Thank you for taking the time to share your experience. Were sorry to hear that your interaction did not meet your expectations and appreciate the opportunity to address your concerns.Our team may reach out to homeowners whose solar companies are no longer in business to offer assistance, including evaluating existing systems and discussing potential upgrades. While we do offer additional panel options and financing through partners like ********, our intent is always to provide value and transparencynot to pressure anyone into purchasing services they dont need or want.We apologize if the purpose of the visit was not clearly communicated in advance. We will be reviewing this internally to ensure that future outreach is handled with greater clarity and professionalism.If theres anything we can do to help clarify or further support you, please dont hesitate to reach out directly.Sincerely,Dynamic SLR Customer Support Team