Customer ReviewsforService Experts Heating & Air Conditioning

You need to be really careful dealing with this company anytime you need actual service, they will try to rip you off if they think they can get away with it. They came out earlier this week to fix my bathroom sink/faucet, and I supplied the faucet and feeder hoses because I already had those on hand. To just pull out the old faucet, put in the new one, and replace the valves and fittings that connect to the plumbing, they charged me $1100! The time between when the guy pulled into my driveway, and pulled out of my driveway was only **** hours, and they charge $1100 for that??? A few years ago I had them come in for duct cleaning. In that case, the guys were here for a total of 45 minutes, spayed compressed air into my vents, and they were going to charge me $500 for that? I complained and in the end they didn't charge me, but my god. Last summer I noticed I was using about twice as much power as usual, and after narrowing down the possible reasons and doing some Googling, I concluded that the most likely problem was a problem with the auxiliary heating strip. I told this to the guys who came out, and they pretty much just blew off what I said. After 3 more weeks my house was still using too much power, so they came out again, and realized that, surprise!, the problem was a short circuit in the auxiliary heater. The cocky @ss who fixed it thought he was some kind of genius until I reminded him that I had told him that was the most likely problem in the first place. On top of the electricity that was wasted before I knew of the problem, it cost about $300 more in wasted electricity before they finally fixed it. I'm feeling I've seen about all I can stand from this company!

I am very disappointed. I had to call someone to perform a pressure check on my gas line so I could have the service turned back on after not living in the home or having any active service on it for almost a year. Service Experts sent out a team of two people who looked at everything then proceeded to tell me that their company requires them to charge a minimum $1250 initial fee and due to the age of my home, i'm probably looking at likely around an additional $750.00 estimated. I've had this service performed by different companies at this address before and only paid between $150 and $250. I inform them that they were trying to scam me, that I was not happy about it and to please leave my property. Later in the day, they emailed my wife $100+ invoice for the service call with her initials forged on it. She was at the hospital, having chemotherapy treatment for her breast cancer and I was the one who went to meet them on site and refused their service. I called them upset about it and they will not even return my call about it. Service experts, not really. More like Service Crooks. I'm giving them one star because they did show up on time but I shouldn't have to pay a service charge for a 10x normal local cost bid scam that I refuse to allow them to take advantage of me for. BEWARE