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Find a Location

Cass Real Estate has 1 locations, listed below.

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    Business ProfileforCass Real Estate

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 Us Highway 181, Portland, TX 78374-2018
    BBB File Opened:
    12/4/2006
    Years in Business:
    86
    Business Started:
    1/1/1938
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Cass Real Estate Rental
    Business Management
    • Ms. Patti Cass-Strain, Owner
    Contact Information

    Principal

    • Ms. Patti Cass-Strain, Owner

    Customer Contact

    • Ms. Patti Cass-Strain, Owner
    Additional Contact Information

    Fax Numbers

    • (361) 643-5756
      Primary Fax

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    In April 2023, I filed a complaint with the Attorney General of ***** office regarding Cass Real Estate and owner *******************. Five minutes after telling ***** we were moving out. I received a text message stating the electrician would be there at the end of the week. We moved out in May because the owners were aware that the electrical wiring was bad, & the owners nor the rental property company would do anything about it. I dealt with this issue & other issues for several months. Since I work from home, I could not take any time off for them to come and fix the electrical. We moved out May 19th returned the ************* door remotes to them) on May 21. I have asked several times about getting my deposit back. I have not received any response, however that is normal for them. Our rent was $1350 for a two bedroom & one & half bathroom house. I only paid $1300 for **** rent due to the fact that nothing would get done around there. I have attached a detailed letter of why I did not pay the extra $50. I also told them since we are having to break our lease because of the electrical I would not be paying any of the late ***** breaking the lease ***** ********* like that. We put a ton of money in that house (we bought mini blinds for all of the windows, bought the paint & painted the place before we even moved in, bought a new mailbox because the other one was so rusted it was about to fall apart, bought all new ceiling fans because the others did not work, we had to buy a fridge because there was not one, & the bathroom flooded because the line going to the toilet & the wall busted, we had to borrow the money for the wet/dry vac so we could clean it up).

    Customer Reviews

    0 Customer Reviews

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