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Find a Location

Plano Sports Authority has 1 locations, listed below.

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    Business ProfileforPlano Sports Authority

    Sports and Recreation

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6500 Preston Meadow Dr, Plano, TX 75024-5259
    BBB File Opened:
    3/31/2009
    Alternate Business Name
    • PSA Plano
    Contact Information

    Principal

    • Mary Taylor, Executive Director

    Customer Contact

    • Mary Taylor, Executive Director
    Additional Contact Information

    Fax Numbers

    • (972) 208-3801
      Primary Fax

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Plano Sports Authority (***) Attached below you will see the screen shots of the email i had to sent to ***** the *** menager and also on the phone call that she recorded she promised that she will get to the bottom of this matter and and call me back either with refund or apology but ever since May ****************************** any *** personnel ever since

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer H

    1 star

    03/15/2024

    The organization, or lack thereof, at this establishment, is commendable. I don't know how they do it. It is their job to schedule games and practices and they don't release those until the last possible minute. You're lucky if you get a week's notice but happy if you get two days' notice. But more importantly, the lack of respect shown to players, coaches, and families is the real winner. If you are on the fence about this organization or a different one, go with the other one. I bet you will be a lot happier. I would go into details but I don't have enough characters remaining because of all the instances that have happened. I will leave you with these two examples: I am a soccer coach and we had a referee walk off the field in the middle of the game without explanation. There were no linesmen so the coach from the other team ended up reffing for the remainder of the game. I am the coach of a volleyball team and they ask us what days work best for practices. I told them that our team cannot do Wednesday evenings due to religious beliefs and requested Monday evenings as it works best for everyone. They gave us a practice time of 9 am on Sunday mornings. Of course, make your own decisions but please be aware of how you may be treated.

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