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Business Profile

Security System Monitors

Smith Thompson Home Security
BBB Accredited BusinessA+Rated by BBB
Visit Website(972) 526-8500Write a Review

About

Overview

Smith Thompson Home Security

6652 Pinecrest Dr STE 500

Plano, TX 75024-2943

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Find a Location

Smith Thompson Home Security has 4 locations, listed below.

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    BBB Accreditation & Rating

    Smith Thompson Home Security is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

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    About This Business

    BBB Accredited Since: 1/1/1987

    Years in Business: 49

    Business Details

    Local BBB:
    BBB serving North Central Texas
    BBB File Opened:
    10/1/1985
    Business Started:
    1/1/1977
    Business Incorporated:
    3/16/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    Thompson Home Services, LLC
    Smith Thompson Home Security and Alarm Houston
    Smith Thompson Home Security and Alarm Austin
    Smith Thompson Home Security and Alarm San Antonio
    Business Management:
    Mr. Mark S. Thompson, President
    Ms. Lynda Thompson, Vice President

    Additional Contact Information

    Principal Contacts
    Mr. Mark S. Thompson, President
    Ms. Lynda Thompson, Vice President
    Customer Contacts
    Mr. Mark S. Thompson, President
    Ms. Lynda Thompson, Vice President
    Fax numbers
    Primary Fax: (972) 526-8510
    Additional Phone Numbers
    Other Phone: (972) 661-8585
    Other Phone: (800) 728-6906
    Other Phone: (972) 393-2000
    Social Media

    Additional Information

    Other Resources
    Texas Department of Agriculture
    2405 Texas Avenue South
    College Station TX 77840
    Phone Number: (979) 680-5213
    [email protected]
    Texas Department of Licensing and Regulation
    920 Colorado St
    Austin TX 78701
    Phone Number: (512) 463-6599
    https://www.tdlr.texas.gov/
    Texas Department of Public Safety
    5805 North Lamar Blvd.
    Austin TX 78752
    Phone Number: (512) 424-2000
    Business Categories
    Security System Monitors, Heating and Air Conditioning, Pest Control Services, Air Conditioning Contractors, Security Systems, Security Systems Consultants, Home Automation, Smart Home Security

    Latest Reviews

    • Michael G

      "I would not recommend them. I always paid for the yearly service up front." ... Read full review

    • Doreen S

      "They sprayed the inside of our house which landed on our Christmas Stockings. It ruined Christmas for us." ... Read full review

    • Jennifer P

      "We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so many Big Box competitors!" ... Read full review

    View all Reviews

    Frequently asked questions about Smith Thompson Home Security

    • Is Smith Thompson Home Security BBB Accredited?

      Yes, Smith Thompson Home Security has been a BBB Accredited Business since January 1, 1987.

    • What is the BBB rating of Smith Thompson Home Security?

      Smith Thompson Home Security has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does Smith Thompson Home Security have on BBB?

      Smith Thompson Home Security has 8 complaints filed with BBB in the last 3 years, 4 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Smith Thompson Home Security.

    • How many customer reviews does Smith Thompson Home Security have on BBB?

      Smith Thompson Home Security has 9 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Smith Thompson Home Security.

    • How do I file a complaint against Smith Thompson Home Security?

      You can file a complaint against Smith Thompson Home Security on BBB.

    • Where is Smith Thompson Home Security located?

      Smith Thompson Home Security is headquartered at 6652 Pinecrest Dr STE 500, Plano, TX 75024-2943.

    • How long has Smith Thompson Home Security been in business?

      Smith Thompson Home Security has been in business for 49 years, since 1977.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.