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Find a Location

Ewing Buick GMC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEwing Buick GMC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers Automobile Sales and Service

    Business Details

    Location of This Business
    6425 Dallas Pkwy, Plano, TX 75024-3531
    BBB File Opened:
    4/1/1941
    Years in Business:
    83
    Business Started:
    4/1/1941
    Business Started Locally:
    4/1/1941
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Alternate Business Name
    • Ewing Buick Pontiac GMC
    • Ewing Buick-Plano, L.P.
    Business Management
    • Mr. Jeff Gaden, General Manager
    Contact Information

    Principal

    • Mr. Jeff Gaden, General Manager

    Customer Contact

    • Mr. Finley Ewing III, President
    • Mr. Richard Burger, Controller
    • Mr. Jeff Gaden, General Manager
    Additional Contact Information

    Fax Numbers

    • (972) 612-0417
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased my 2022 GMC ******************* back in November from Ewing GMC in *****, **. I am a roofer, and my career depends on my vehicle. I live in *****, **, and was driving 80 mph back from *******, ** around 12 PM Friday 3/24/23, on the highway when a notification appeared on my dash saying I needed to press the "start" button. The truck completely shut off, making it difficult for me to pull to the side of the road safely. Once I had stopped, I put the truck in "park" and it was completely unresponsive and would not re-start. I had to wait over 5 hours for OnStar to get a tow truck and get my truck. It was eventually towed to ************************************ in ******* around 6:30 PM that evening. I live in *****, **, and had to fly back the following morning. ************** was not able to look at the truck until late Monday afternoon 3/27/23. The service manager in ******* said the engine appears to be seized up internally and they have suggested a complete engine replacement from corporate. It is now Wednesday 3/29/23. I am still without a loaner truck, as Ewing GMC here in ***** will not provide me with a loaner since the truck is not in service at that location. It is not my responsibility to get the defective truck back to GMC Ewing in *****, as the truck is still under full warranty. GMC corporate, Ewing GMC and ************************************ are not taking this situation with any urgency, and I am now responsible for paying for an $85,000 truck that does not run and GMC has not been cooperative in resolving the situation in a timely manner. I am at a loss as to what can be done and how I can proceed to get this resolved ASAP.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lily F

    1 star

    09/12/2023

    Watch out for Fraud and Misrepresentation from their Bodyshop! I dropped off my Porsche for hail damage repair and was promised it will be done within two weeks. Never able to reach the service manager by phone or email. 3 months later when I picked up the car, car speakers are not working! He was not truthful about the damage and threatening me to return the rental car right away that they initially offered to me.

    Ewing Buick GMC Response

    09/13/2023

    We talked to the customer yesterday and came to a resolution for her. We did hail repair on this Porsche and her speaker under her seat is not working now. After discussing with her, she informed us she had it replaced recently at Porsche and it has a 3 year warranty on it so we agreed to take it to Porsche for her for them to resolve.

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