Business ProfileforCentral Kia of Plano

My daughter recently bought a car from this dealership. After the purchase, they offered free window tinting. Before the tinting, the windows were undamaged. However, after tinting, several windows stopped functioning. When she raised the issue, she was asked to bring the car in for diagnosis. Later, she was informed that the labor cost for repair would be around $1700, and certain parts were needed. Despite multiple follow-up calls, she received no clear status on the parts. Upon returning to the dealership, she was advised to leave her vehicle for several weeks until the parts arrived. Refusing this, she was then informed that the car was sold "as is," with an offer of only $250.This marked my daughter's first vehicle purchase experience, which has been plagued with problems from the outset. The dealership fails to honor commitments, exhibits poor communication, and ultimately incurs additional out-of-pocket expenses for buyers. Beware of such practices when dealing with this dealership. When I reached out to the dealership for corporate contact details, a representative admitted uncertainty and kept me on hold for an extended period before the call disconnected.