Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

All Star Van Lines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusie S

    Date: 10/10/2024

    1 star
    Started out great , courteous, great customer service. Day of move the non professional movers showed up with two box trucks. Only one gentleman spoke English and the rest did not or at least they said no enclave. Was told my scraped hardwood floors would be covered where they would move furniture. NOT THE ***** One worker was a young teenager if anything was running around in and out of the house like he was on drugs. Pocketed a sharpie marker black in color a roll of string. Probably more things as I could not be in 2500 + square feet all the time. After an all day ordeal the trucks were loaded but not packed well more like thrown in there. After a couple of months in a supposedly climate controlled warehouse (Our furniture smelted musty) our furniture was going to be delivered to our new home.This was a joke to say the least. Different crew except for two. Boxes were dropped I saw with my own eyes put in the wrong room, stuff that belonged in carport brought into house vice versa. A lot of things broken, the smell of our furniture and the items that never made it to our new home. Claim filed list of things with pictures sent about an 8 month ordeal to which we were only offered $400.00. Supposedly they had the wrong address to send check after numerous failed attempts to sign their agreement plan. Was told by ***** that he would personally see that the check was mailed to us. NEVER got it. After my review I was emailed by ***** for a good phone number so the owner could call me personally. I had and still have the same number. NEVER RECEIVED A CALL AT ALL!RIP OFF, LIARS, THIEVES and CHEATERS .
  • Review fromStacey M

    Date: 04/30/2024

    5 stars

    Stacey M

    Date: 04/30/2024

    The crew was amazing, but before we even met them, the owner came to our home and walked through everything with us. We received a quote that same day. The crew arrived on time. They disassembled and thoroughly prepared the furniture by wrapping it to ensure it would not get damaged. They were very polite, covered the floors and the front door to prevent damage. ****** was crew lead. He answered our questions and took care of all the details. They cleaned everything up. Delivery to the new house was on time. The crew worked diligently to get everything reassembled and in its place. I would hire All Star again without question. On a side note, we moved the day of the eclipse. It was a blast sharing that with these guys.

    All Star Van Lines

    Date: 05/03/2024

    Hello ******,We thank you so very much for your kind words and hope to hear from you on your next relocation!
  • Review fromDavid F

    Date: 03/01/2024

    5 stars

    David F

    Date: 03/01/2024

    All-******************************* did a fantastic job: packing, loading and moving everything from our five bedroom house plus garage. The guys were personable, professional, caring, fast and efficient. I would certainly use them again

    All Star Van Lines

    Date: 03/02/2024

    Hello *****,Thank you so much for your feedback we greatly appreciate it and wish you all the best in your new home.
  • Review fromSteve B

    Date: 07/09/2023

    5 stars

    Steve B

    Date: 07/09/2023

    Amazing company great service would highly recommend! Was recommended by my friends super appreciative!

    All Star Van Lines

    Date: 07/10/2023

    Thank you very much for your kind words and we hope to hear from you on your next relocation!
  • Review fromBrent M

    Date: 07/07/2022

    5 stars

    Brent M

    Date: 07/07/2022

    I simply cannot say enough great things about my overall moving experience with this company. Their crew was the most courteous and hardworking folks I have had the pleasure to meet. Out of all of the items we had moved across the State, I had one bowl broken, but it was one I packed myself. They coordinated my pick-up and drop-off time / dates that fit perfectly in our plans. I will be using them on my next move, as well as highly recommend them to anyone that is looking for a solid moving company. Strong work!! Much appreciated.

    All Star Van Lines

    Date: 07/08/2022

    Thank you very much for your kind words we greatly appreciate it!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.