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Find a Location

Palm Harbor Homes has 45 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPalm Harbor Homes

    Manufactured Home Manufacturers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    84 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Palm Harbor Homes has 45 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4965 Preston Park Blvd 300, Plano, TX 75093-5180
      BBB File Opened:
      3/14/2001
      Years in Business:
      13
      Business Started:
      4/23/2011
      Business Incorporated:
      4/23/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Palm Harbor Villages Inc.
      • Palm Harbor Homes Inc.
      Contact Information

      Principal

      • Donna Wilkie, Manager of Human Resources

      Customer Contact

      • Donna Wilkie, Manager of Human Resources
      • Matt Nino, President
      Additional Contact Information

      Website Addresses

      Customer Complaints

      84 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This isn't about the business that sold ** the home, but rather the builder. ******** at Palm Harbor refuses to fix the very valid structural problems with our new Palm Harbor home. My husband and I have repeatedly texted and called ******** at Palm Harbor to find out when he is going to put us on the schedule for the roof and flooring that was incorrectly installed. He won't answer us back, even though he has had people out here to fix other problems, like the one where they closed the home up with a raccoon inside that caused massive damage in the ducting system. I don't recommend buying from this builder as he won't fix ALL the structural issues. The next step is to apparently file a claim and/or contact an attorney to get this issue resolved.
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rose F

      1 star

      04/10/2024

      Im going to keep writing reviews until someone response to me.....there are sooooo many issues wrong with the mobile home we just purchased, and Im tired of verbally complaining to ******************************, and ****** from North ***** locations (they keep moving around.) They are the rudest, most unprofessional, lying human beings that are still employed that I have ever met!!! I need someone to send me an email so there can start to be documentations of all the lies that weve been told. ****** started our 90 day punch list time frame without us even having our keys, up until now we still don't have the new keys to our mobile home, we were only sent a "passkey" which is really only supposed to be used so all the people setting it up could come in and out, and then it was supposed to change to our new and permanent key, which never was. We closed on our house back in the beginning of January and still not able to get our key....yet I was rudely told by ****** that I only have like 2-3 weeks to turn in my 90day punch list. I were never given possession to the house even though we were asking them over and over again when we would get it, because we already started paying the mortgage on it, and still nothing!!! ******** finally said that in order to appease us, we could have a passkey, now Im thinking that she now only said this because she realized that ****** had already started our count down for the 90 day punch list, and was trying to cover up this mistake. It doesn't make sense that they would give us access to a house that isn't even ready, it doesn't even have a REAL KEY, it only has a "passkey" and its such a mess! Almost nothing is set up correctly and it has plumbing issues, parts of it has leaking! I want an email to CORPORATE! Does Palm Harbor Home purposely refuse to communicate via email, in order to be able to get away with wrong doings???

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