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          Plano Overhead Garage Door has 1 locations, listed below.

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            Business ProfilePlano Overhead Garage Door

            Garage Doors
            BBB accredited business

            Contact Information

            1100 N Central Expy Ste A

            Plano, TX 75074-6873

            Get Directions
            Visit Website
            Email this Business
            (972) 422-1695

            Business hours

            8:00 AM - 5:30 PM
            Business Hours
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            9:00 AM - 1:00 PM

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            Customer Reviews

            4.98/5

            Average of 126 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1992

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We are locally family owned & operated since 1977!
            We provide free in-home estimates.

            Products & Services

            We work on all makes and models of Garage Doors and Garage Door Openers. We install Liftmaster Elite Series Garage Door Openers, and C.H.I. Garage Doors with premium quality warranties.

            Business Details

            Location of This Business
            1100 N Central Expy Ste A, Plano, TX 75074-6873
            Email this Business
            BBB File Opened:
            10/21/1992
            Years in Business:
            47
            Business Started:
            1/1/1977
            Business Started Locally:
            1/1/1977
            Date of New Ownership:
            1/1/1977
            Business Incorporated:
            12/1/1997
            Accredited Since:
            11/1/1992
            Type of Entity:
            Corporation
            Number of Employees:
            30
            Alternate Business Name
            • Plano Door Service
            • Garland Overhead Garage Door
            • Plano Overhead, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:30 PM
            T:
            8:00 AM - 5:30 PM
            W:
            8:00 AM - 5:30 PM
            Th:
            8:00 AM - 5:30 PM
            F:
            8:00 AM - 5:30 PM
            Sa:
            9:00 AM - 1:00 PM
            Business Management
            • Mr. Nick McGregor, Owner
            • Mrs. Cynthia J McGregor, Vice President/Director
            • Mr. Phillip K McGregor, President/Director
            Contact Information

            Principal

            • Mr. Nick McGregor, Owner

            Customer Contact

            • Mr. Nick McGregor, Owner
            • Mr. Nathan McGregor, Owner
            • Mrs. Cynthia J McGregor, Vice President/Director
            • Mr. Phillip K McGregor, President/Director
            Additional Contact Information

            Fax Numbers

            • (972) 424-6595
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/17/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We are a fifth time repeat customer (not in a good way!). We have had to have POGD return to our house 5x in less than a year because they can not successfully diagnose and repair our garage door. I have called several times asking for a manager to call and speak with me, for them to prioritize us with the most senior person (or a few of them!) to fix the problem or just be straight and tell us what is the total cost we should anticipate and each time we get dismissed, put out further in the schedule and receive zero apologies or concern from their office staff or technicians despite their 'guaranteed, quality work' constantly being compromised. See additional review and complaint in attached screenshot.
            Read More

            Customer Reviews

            126 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ana R

            05/30/2024

            This is an exceptional company. We had a service on our garage door last year, and we called them this year for an annual service. The technician arrived on time. He explained everything to me related to our garage door problems: urgent issues and not so urgent issues. He did not try to sell anything. I let him know what services we would like to have done at this time. I trust this company 100%, and I feel I am in very good hands with our garage door issues always. I highly recommend Plano Overhead Garage Door for any need big or small in fixing the garage door.
            Read 125 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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