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Find a Location

Texas Best Stain has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTexas Best Stain

    Fence Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Rocky Cloninger is LLC Managing Member of RPC Industries LLC dba Texas Best Stain and is principal of Texas Best Outdoor Living LLC.

    The BBB Business Profile for Texas Best Outdoor Living can be viewed here;

    https://www.bbb.org/us/tx/plano/profile/fence-contractors/texas-best-outdoor-living-llc-0875-90928152 .

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/18/2013

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6913 K Ave Ste 307, Murphy, TX 75074-2551
    BBB File Opened:
    2/8/2013
    Years in Business:
    12
    Business Started:
    2/2/2012
    Business Started Locally:
    2/2/2012
    Business Incorporated:
    2/1/2012
    Accredited Since:
    2/18/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • RPC Industries LLC
    • Texas Best Landscaping
    • RPC Construction
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 4:00 PM
    Business Management
    • Mr. Rocky Cloninger, Owner/Managing Member
    Contact Information

    Principal

    • Mr. Rocky Cloninger, Owner/Managing Member
    • Mrs. Michelle Cloninger, Managing Member

    Customer Contact

    • Mr. Rocky Cloninger, Owner/Managing Member
    • Mrs. Michelle Cloninger, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    The company stained my fence. The stain washed off within 30 days and refused to come and fix it. Through my persistence they came to fix it, restained it but ruined / damaged the other side of the fence by incorrect application and it soaked through my neighbors side. My neighbor is requiring me to replace the fence. They do not want this company to set foot on their property because the way that they treated me as they are bullying me as an Asian woman. My neighbor wants me to replace the entire fence which costs more than the $2K and I have repeatedly asked them to refund me the $2k so that I can replace the fence. They refuse to do so.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Doug K

    1 star

    07/02/2021

    Rhett told us our fence and patio would be done in 4-6 weeks, and we gave them $1000 deposit. Almost 12 weeks later, we were scheduled. After my wife and I moving everything away from our fence and clearing our patio, we waited 14 hours for them to show up and start the job. No one showed up. Rhett would not answer his phone. The office could not get us in touch with the crew to see what was happening. Incredibly poor business!!! We cancelled the job and expect our refund very soon! I would NOT recommend using this company for anything!!!!!

    Texas Best Stain Response

    07/07/2021

    ****,

    We apologize for the delays. We had record amounts of rain in April, May and June and this created quite the bottleneck in out production. We did reach out to as a courtesy, twice, to let you know we haven't forgotten about you. Your crew had a health emergency the day your clean was scheduled and he didn't notify the office until after hours. We apologize for your experience.

    Local BBB

    BBB serving North Central Texas

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