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Business Profile

Credit Card Merchant Services

Think Point Financial, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Merchant Services.

Visit Website(214) 271-8250Email Business
See Hours
Operating Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Gov. Action
    On July 29, 2022, the Federal Trade Commission (FTC) took action against payment processing company First American Payment Systems and two of its sales affiliates, one being Think Point Financial, LLC ("Think Point"). The complaint alleged these businesses engaged in a number of harmful practices against merchants including: deceiving businesses about pricing and savings with hidden terms, imposing surprise fees when small businesses try to cancel, using an online enrollment system that obscures key contract terms, and hitting small businesses with zombie charges after they withdraw consent accounts.

    Under the Settlement the defendants have agreed to stop misleading customers, stop unauthorized bank withdrawals, make cancellation easier, stop charging existing customers early termination fees and to provide $4.9 million to refund affected businesses.

    Think Point Financial, LLC denies all allegations made by the FTC, and there have been no findings or legal conclusions that Think Point violated any law.

    To view the FTC's Press Release go here: https://www.ftc.gov/news-events/news/press-releases/2022/07/ftc-takes-action-stop-payment-processor-first-american-trapping-small-businesses-surprise-exit-fees

    To view the complaint go here: https://www.ftc.gov/system/files/ftc_gov/pdf/Complaint%20%28file%20stamped%29_0.pdf

    To view the Stipulated Order go here: https://www.ftc.gov/system/files/ftc_gov/pdf/Stipulated%20Order%20%28file%20stamped%29_0.pdf

Business Details

BBB File Opened:
5/24/2022
Business Started:
6/28/2018
Alternate Names:
Impulse Payments By Deluxe
Tidal Payments
Veemo Pay
Paysurant Processing Solutions
Cypress Bay Solutions

Additional Contact Information

Additional Email Addresses
Primary: Email this Business

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