Business ProfileforEstancia at Ridgeview Ranch
At-a-glance
Related Categories
Business Details
- Location of This Business
- 10200 Independence Parkway, Plano, TX 75025
- BBB File Opened:
- 12/7/2009
- Contact Information
Customer Contact
- Tyra Lindquist
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Karthikeyan V
12/06/2022
Estancia at Ridgeview Ranch Response
12/20/2022
You emailed us on 11/21/2022. Our offices were closed from 11/23/2022 - 11/27/2022 for Thanksgiving. I responded to your email on 11/29/2022, providing a detailed explanation for the charges on your account and the supporting documents. Pest control did treat your apartment after your initial request at move in and we did not receive any further complaints or work orders from you requesting further treatment. Because you did not notify us of the problem in a timely manner, you were responsible for the cost to treat the infestation. I'm happy to discuss further, so please call me if you wish to do so.
Thanks,
Jilli P****
Sr. Account Resolution Specialist
Management Support.
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