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Business Profile

Internet Services

Resound Networks LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Resound Networks LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Nathaniel N

      Date: 03/22/2024

      Nathaniel N
      I contacted Resound Network in Ref: of new Internet Service approximately 25 January this year .
      We discussed the programs, I also told her that I had an approved letter form *** authorizing me
      a $30.00 discount on the plan that I choose.
      She needed a copy of that letter so I explained that She would have to walk me thru the process of
      forwarding it because of lack of understanding on the computer. She sent back a message saying she would enroll me In the program as soon as my account was active.
      I have received my second invoice, payment due 25 Mar.2024 with no change in the amount due. I asked and the answer, something about a DOB. She didn't enroll me but I'm approved by ***. My acct * *****. I'm being unjustly discriminated against, a 79 yrs. old Black Disabled Vietnam War Veteran, Retired after 22Yrs of service. SHE (Inside Account Executive) .

      Resound Networks LLC

      Date: 04/08/2024

      We take accusations like this very serious within our organization. We have customers of all ethnic backgrounds and do not discriminate against anyone. When we took the customers DOB it was incorrect and therefore was not able to apply the ACP credit. We reached out several times to the customer to verify his DOB and get this resolved but did not get a call back. We would be happy to get this resolved and get the corrected DOB on file so we could apply the credit for them.

    Resound Networks LLC is NOT a BBB Accredited Business.

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