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Find a Location

Freedom Buick GMC Truck, Inc. has 1 locations, listed below.

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    Business ProfileforFreedom Buick GMC Truck, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    GM PARTS AND ACCESSORIES, AUTOMOBILE REPAIRS

    Business Details

    Location of This Business
    5251 E 42nd St, Odessa, TX 79762-5248
    BBB File Opened:
    4/9/2001
    Years in Business:
    23
    Business Started:
    4/9/2001
    Business Started Locally:
    4/9/2001
    Business Incorporated:
    4/9/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Additional Contact Information

    Fax Numbers

    • (432) 550-5253
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    in February of 2024, I was looking for a 1-ton dually truck. On 2-24-24 the dealership called me and found one and me to come in and sign the paperwork so they could bring it in from another dealership. I went in and they showed me the truck online. They said they would have the truck in on 2-26-23. I found out that they drove the truck 250 miles from another dealership which put more mileage on the truck than what was listed. Also, they made a mistake on the first contract by putting down the wrong finance company for my trade in which they offered $30.000. They had written up a new contract with the correct finance company on it and added an extra $3500 to the price for the payoff. On top of all this, they ran my credit through multiple finance companies including ones that had already denied me for a week and a half after the signed contract which has ruined my credit. I called and talked to the financial manager and all I got was excuses and no help at all about why this was done. this has been a misleading prosses and has ruined my credit with all the unnecessary inquiries that should have had my permission. Why they kept running my credit after the contract was signed is beyond me. This was malpractice on their part.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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