Business ProfileforCollaborative Services LLC

Installed a home generator about a year ago. The job lasted much longer than promised. They would leave and be gone for several days/weeks. They had promised an easy installation a few days. The yard was dug up in several areas and is still a mess to this day. Aside from all that they broke on more than one occasion several irrigation pipes and heads. They promised at the time they would take care of the damage. They asked me to get someone out and they would reimburse me. Once the job was finished, instead of reimbursing me, the offered me a free maintenance plan at the time valued at $495. My repairs were just above 500. I agreed since I had planned to pay for that plan in the beginning. Fast forward to this month, I called because my system required maintenance. They inform me they no longer service my area, and I would need to find someone else. I asked about my plan in which they gave me as reimbursement for the damaged they caused. After some back and forth they only agreed to refund me by check 295. 200 hundred short of what we agreed upon. I pleaded my case that in essence they were reneging on the agreement. They did not listen to reason but instead use the opportunity to not pay what they agreed on.