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Find a Location

Banita Creek Management has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Banita Creek Management

      327 West College--OFFICE Nacogdoches, TX 75965

    • Banita Creek Management

      2109 Pearl St. Nacogdoches, TX 75961

    • Banita Creek Management

      1014 Ferguson St. Nacogdoches, TX 75961

    Business ProfileforBanita Creek Management

    Apartments
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company manages Banita Creek, Ponderosa Pines, Campus Colony, & Heritage Arms Apartments.

    Business Details

    This is a multi-location business.

    Find a Location

    Banita Creek Management has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Banita Creek Management

        327 West College--OFFICE Nacogdoches, TX 75965

      • Banita Creek Management

        2109 Pearl St. Nacogdoches, TX 75961

      • Banita Creek Management

        1014 Ferguson St. Nacogdoches, TX 75961

      Location of This Business
      327 West College--OFFICE, Nacogdoches, TX 75965
      BBB File Opened:
      8/7/1997
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Started Locally:
      1/1/1996
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Heritage Arms
      • Office of the Owner's Representative, BCM
      Business Management
      • Sabrina, Community Manager
      Contact Information

      Customer Contact

      • Sabrina, Community Manager
      Additional Contact Information

      Fax Numbers

      • (936) 560-9298
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My apartment was full of mold since day 1. Ive been congested with an upper respiratory infection and sent in emails even talked on the phone about the mold and I was told it was mildew which is all the same to me. I just so happened to be at home the day they were redoing the ceiling and seen all the mold so I questioned the guys. The completed the job by scraping the popcorn ceiling (leaving the mold) and repainting over it. My toilet had a whole eco system in the back lid water was so thick and BLACK it stopped the toilet up. I had to pour a gallon of bleach just to somewhat clear it out. I notified the office they didnt do anything about it. Floor is so weak in master bedroom and hallway I couldnt use the room for my bed set or Id fall through floor uneven. My tub in master bathroom was molded and mildewed I left it just as so when I moved out. Carpet was stained both up and down stairs I had pet feathers/fur everywhere . To my understanding the carpet shouldve been replaced but I was told long as it was in working standards it was fine! I moved in January 12 2022 and moved out February 1 2022. I asked could I terminate my lease and ******* told me that I could and that Id definitely get my complete deposit back. Due to me leaving so soon and unexpectedly I ask that I could also get my money back (I have all receipts) from me hiring a moving company ($441) and also my move in fee for my new apartment ($950) thats all I ask other than for them to correct the issues before they move someone else in and they get sick as well.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joshua C

      1 star

      05/27/2022

      Shady apartment complex that will charge you for their less than consumer friendly apartment. Carpet is cheap and comes up when you vacuum it which they charge you for, and they also charge you for cleaning the ** unit even if you havent touched it. I do not recommend this business in any way shape or form if you plan on renting in the *********** area.

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