Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          EG Elite Pools, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforEG Elite Pools, LLC

            Pool Contractors

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4906 S County Road 1200, Midland, TX 79706-6924
            BBB File Opened:
            6/27/2021
            Years in Business:
            4
            Business Started:
            11/15/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Eric Garcia
            Contact Information

            Principal

            • Eric Garcia

            Customer Contact

            • Eric Garcia

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/08/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We hired Elite Pool LLC too instal an above ground pool liner. We told him he needed to remove the rock around the pools edge. Well they didnt do ad we ask and there is numerous rocks under the liner. We paid $12000.00 for the job. He signed a hand written guarantee that e the jib would be done right and his part was for 5 years. He promised allot and dod not do the job correctly. We want our money back. He will not return our calls. ********************* needs to own up for what he did and either fix what he needs to fix or give us our money back. The only way you can show what we say is true is to get into the pool and walk around the edge of it. Some of the rocks are almost in the center. So that tells me he did not replace the bottom as he said he would.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Natalie M

            1 star

            04/06/2022

            EG Elite was hired as a subcontractor in my bathroom remodel by my general contractor in ********, *****. **** informed my contractor that he was an insured contractor which was evidently a lie. After working on my bathroom initially and admitting to it not being a good job he spent several months blaming tile for being on backorder. When the tile was available he stalled again. After threatening to fire him he had his workers come out at which point they did a horrific drywall job in the shower area that actually had roofing screws coming out of my living room wall. His employees also ran into my carport and drove away without mentioning it. This has all been documented via text, and **** has admitted to wrongdoing. Now after I moved forward with firing both him and the contractor, my general contractor is being ignored with the request to be refunded the money paid to him ********************* is essentially a thief who left ********, ***** and moved to ******* in order to start another company.

            Local BBB

            BBB serving the Heart of Texas

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.