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Find a Location

Real Property Management One Source has 1 locations, listed below.

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    Business ProfileforReal Property Management One Source

    Property Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    6800 Weiskopf Ave STE 150, McKinney, TX 75070-5340
    BBB File Opened:
    3/5/2019
    Years in Business:
    5
    Business Started:
    6/6/2018
    Business Started Locally:
    6/6/2018
    Business Incorporated:
    5/22/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • 5-Star Premier Services Corp
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Business Management
    • Mr. Glynn Crutsinger, Owner/Director
    Contact Information

    Principal

    • Mr. Glynn Crutsinger, Owner/Director

    Customer Contact

    • Mr. Glynn Crutsinger, Owner/Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I rented a property from Real Property Management One Source from 9/1/21 to 6/21/22 (although we paid through the end of June). There were several items that were called out on the move in sheets that I provided to Glynn but when my deposit was returned I was charged for every last 1 of those items and then some. Also, in the rental agreement it states that the owner was responsible for all yard maintenance which I was also charged for including sprinkler inspections and broken sprinklers. I have proof of my claims and pictures to prove the condition of the home when we left. I want the full refund of my deposit and would like to settle this immediately. I dealt with several issues during our stay there and did not have the best experience especially when our air conditioning was out for over a week. I literally had to demand them to fix it just to get them to bring out portable air conditioners that didn't get the home under 90 degrees. I also had a 4 month old and all of my other children living there at that time. When the air conditioners were dropped off, they didn't hook them up. They also dropped off a toilet seat which I had to install myself. Granted it wasn't a big deal but they have the nerve to charge me $50 to install a new toilet seat. I have called 2 times, left 2 messages since receiving my security deposit return letter. The first message was on 7.15.22 and the second message was 7.25.22. I am due a refund of $2060 since that is what was withheld from my security deposit. If I have to go through an attorney it will be for that and the attorneys fees, court costs and my time. Clearly when you put on a letter if you have any questions or concerns, please contact us at (214) 721-0727 you should respond to your customer. Customer service is something that they strongly struggle with and making sure that they follow the appropriate laws/rules is another MAJOR issue. Furthermore, the check that I received is from 5 Star Premier Services Corp not RPMOS
    Read More

    Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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