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Find a Location

Venture General Agency has 1 locations, listed below.

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    Business ProfileforVenture General Agency

    Insurance Agency

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 1970, Marble Falls, TX 78654-2681
    BBB File Opened:
    9/1/2015
    Years in Business:
    11
    Business Started:
    4/1/2013
    Business Started Locally:
    4/1/2013
    Business Incorporated:
    7/15/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Venture General Agency, LLC
    Business Management
    • Mr. Brad Rose, COO
    Contact Information

    Principal

    • Mr. Brad Rose, COO

    Customer Contact

    • Mr. Brad Rose, COO

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 6/3/2023 I went to A ************* company..to got insurance policy they said Venture General Agency LLC would cover my car for $281 two days later Venture General Agency contacted me saying my policy had been canceled..I asked for a refund they said no refund...VGAO-591435-000is the policy number..I'm just wondering why they took my money if they knew there was a problem with my driving record . I think that's wrong I work very hard for my money...
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    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Traci C

    1 star

    03/26/2024

    A very highly drunk driver ran through our back yard going over 50 mph, damaged our fence and our trampoline. Venture is denying the claim because the driver whom could have killed someone claims they were tying to unalive themselves. He was not hurt, got out of the car, walked around then got back In the car and went to sleep, even put his seat back to sleep good. The passenger left the scene of the accident before officers arrived. The owner of the car now wants to say they MEANT to report the car stolen after the fact so they cannot be held liable even thou the driver had the keys to the car. The ignorant claims adj ******* and Manager, paper pusher ****** denied the claim before getting the police report back or obtaining the drivers alcohol level. They were very rude, talked over you didn't care about your damages & then to find out they are friends with the owner of the car makes it worse. How can a company deny a claim BEFORE getting all the evidence. They then proceed to tell me IF I OBTAIN more evidence to let them know that they don't request hospital records they solely go based on statements to make claim decisions. The driver didn't even know his name at the scene he was so drunk so how does he remember what happened. He slept for over 40 min in the car before help arrived and it took 5 medical staff to even lift him from the car he was so intoxicated. Now we have to hire a lawyer which we are definitely doing. You can't just say oh I wanted to unalive myself to get out of your negligent decisions. He could have killed other innocent people. Had it been 3 hours earlier he would have hit a yard full of innocent kids and what then??? To top it off he is here illigally. Had it of been a family member of the insurance company, they would be paying the claim with no issues.

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